Trustco Bank Saratoga Ave, South Glens Falls

Trustco Bank Reviews

• M

  Michael Davidson
  4

  The folks who work at this bank are great. The branch manager, Phil, is very nice and very helpful as are the tellers. I give a full 5 stars to them. Unfortunately, I feel like I need to remoce a couple of stars due to the lobby ATM. If you try to use the ATM after hours be aware that the door that opens and closes automatically takes a very long time to close behind you. It makes it very easy for someone to rush in behind you and rob you. While this area is safe it is still a potential issue

  Response from the owner

  Michael, providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -KS

• S

  Savannah Phillips
  1

  I wouldn't bank in either location. Theres an employee in a higher position who has been bragging in a Facebook group about breeching customer privacy.

• R

  Rosie Arthur
  5

  Nnever had a problem at any Trustco Bank been with them for years.

  Response from the owner

  Rosie, thank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are glad to hear you are enjoying your banking experience! -KS

• M

  Mark Presher
  5

  An amazing Hometown Bank. The staff is fast and friendly.