Trustco Bank Reviews
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Tom Mostafa1Very rude dealing un helpful ,make eVerything complicated and hard to do
Response from the ownerTom, Thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. -MD
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Mark Stratton1My wife and my ATM cards were not working so we went to the branch to rectify. They claimed to order us new cards, but they never arrived. I called the branch manager three times (over 2 months) and she has not returned my calls. I even said that I wanted information on refinancing in my last message - still no call. I eventually called the 800 number for customer service and they said I would have to go to another local branch to file a complaint.
Response from the ownerMark, we are sorry to hear about your experience. Providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -KS
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Round Lake Baseball5I have had nothing but great service here. Tellers are friendly and helpful. Lines are never long. Great place to have your child's savings account too!
Response from the ownerThank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that the Exit 11 Branch is providing just that! -KS
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Greg Wheeler2a good branch but do always check your systement because they do not train good tellers. they seem to make mistakes often especially if there are many people with similar names.
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FAQs
1. How Can I Get Connection With Trustco Bank?
Simply dial this phone number +1 518-899-1558. You can also search through their website and submit the loan request form online.3. How to Secure a Loan at Trustco Bank?
To get the loan you need, you can search through their website and submit the loan request form online. If you are searching for online payday loans, you can visit our website for more details.5. What Can I Do if I Can Not Repay My Loan?
Simply have a talk with your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. Remember to check out carefully before signing any loan agreement.
2. What Is the Location Of Trustco Bank? How Can I Access This Store?
Trustco Bank is situated at 43 Round Lake Rd, Ballston Lake, NY 12019, United States. Kindly take a look at the map and find the best way to access it.4. Is Trustco Bank an Agency or a Lender?
Trustco Bank is a Bank. To make your lending process fast and easy, we allow you to get access with a wide range of reputed lenders over the internet. You can visit our platform to secure a personal loan online with no hard credit check.6. Does Trustco Bank Offer Bad Credit Loans?
Yes, but if you want to boost your possibility of getting approved, you can turn to our broker service! Just turn to our online service to get a personal installment loan even with your low credit scores.