Trustco Bank Reviews
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Lucy1The bank manager Katie sits at her desk and plays games on her phone. When asked about the status of a loan that was submitted 24 hours before, the application was still sitting on her desk. Unimpressed by the management of Trustco. Tellers are great people. Too bad they have such poor bosses.
Response from the ownerLucy, providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -KS
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Jamie1The schaghticoke ny branch is absolutely deplorable! Numerous times my parents have either received the wrong amount of money as well as had mistakes on their account ... myself the branch manager Kate has been the most awful person! Worst customer service i have ever received and I work locally! Never go to a branch where Kate is the manager! I switched to the mechanicville branch and she got so spiteful that she put a note on my account that I was an unwanted customer!! Grow up! This is why you will drive the bank into the ground! Thank god for mark at the mechanicville branch! Absolutely the best customer service I have ever seen !
Response from the ownerJamie, providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -KS
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Sue Lovely5Always have a good experience with ‘tis bank and Kate has always been very helpful to me
Response from the ownerThank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are glad to hear that the Schaghticoke branch is providing just that! -KS
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Brighton Parmelee2Horrible bank and horrible chain of banks wouldnt recommend in the slightest
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Matthew Hayes1Why is this bank here. Get it out
- Installment Loans
- Personal Loans
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FAQs
1. How Can I Get Connection With Trustco Bank?
Just ring them at this phone number +1 518-753-6509. You can also search through their website and submit your loan details online.3. How Can I Get a Loan at Trustco Bank?
To apply for a cash loan, you can search through their website and submit your loan details online. If you are searching for same day payday loans, you can click here for more details.5. What Should I Do if I Fail to Repay My Loan?
You may consult with your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. Remember to check out carefully before signing any loan agreement.
2. What Is the Address Of Trustco Bank? How to Access This Site?
Trustco Bank is situated at 2 Main St, Schaghticoke, NY 12154, United States. You may check out the map and find the best way to access it.4. Is Trustco Bank an Agency or a Lender?
Trustco Bank is a Bank. To make your lending process hassle-free, we can link you to a large pool of honest lenders over the internet. You can visit our official site to secure a personal loan online with no hard credit check.6. Does Trustco Bank Offer Loans for People With Bad Credit?
Yes, but if you want to improve your likelihood of success, we are here to help! Just turn to our online service to get a personal installment loan even with your low credit scores.