Truist Tiger Blvd, Clemson

Truist Reviews

• S

  Shawn Abbink
  1

  One star is too generous.... They are refusing to allow me to close my account, which is in direct violation of federal law. Their response? Well, I don't know what to tell you, stop all the debits yourself. I went in on 11/17 to close my deceased mother's account, and two days later an ACH reopened the account, resulting in overdraft fees ON A CLOSED ACCOUNT. Went back to the bank, and their response was "we can't 'force' close it, I can put a request in to close it but I can't stop further transactions and fees from occurring, and I can't tell you when the account will actually close". As a joint owner of the account, it is against federal law to refuse to close an account, yet here we are. And to make matters worse? This morning, FOUR DAYS AFTER CLOSING MY ACCOUNT, they processed another transaction, which has resulted in $50 more in fees, and my account is STILL not closed. Stay far far away, there are way too many reputable banks to warrant being forced to do business with these folks. There's a reason they're on their third name in less than two calendar years...

• V

  Vicki Langley
  1

  NEVER would I recommend! My kids and grandkids stuck in FL bc they put a 2 week hold on a deposited check ( whick they never did before). Now they are stuck there with NO MONEY, a 6 mo and a 3 yo. All the bank said "nothing we can do" . Makes NO sense to me!!!

• G

  Ghost Hunting In South Carolina
  5

  I have always loved SunTrust and each of their locations, including this one, are always accommodating to all customers. The staff are always willing to help and they are always very safety conscious. Great place!

• j

  julia rounds
  1

  Suntrust lightstream loan sucks. You can only give them a bad review if you are actually approved and get the loan. It's a good way to silence people.

• A

  Alan Parker
  2

  Had to switch banks, but not sure if it was the branch or the corporations fault. Pretty sure that it wasn't this branch's fault. Not sure exactly what goes on here, but they continue to "clean house" on the regular. I've had so many personal bankers here I don't even remember all their names anymore. Take on this bank at your own risk. Took me six and a half months to finally get my money back from them after they took it all and then charged me erroneous fees and then placed fees on the fees on the fees on th....well I guess you get the picture.

• B

  Brittany Dickerson
  5

  The staff here is always super friendly and willing to help. They are always very understanding, and they do everything they can to help you out.

• C

  Chuck Middleton
  5

  Great service, friendly, professional, efficient staff

• W

  Wilhelmenia Walker
  1

  Slow.....need more employee or more training