Truist N U.s. Hwy, Apollo Beach

Truist Reviews

• R

  Rodrigo Allende
  5

  Yesterday, the branch manager, Vanessa Santos, went above and beyond to provide me with excellent customer service. Where the SunTrust Fraud Department/Call Center Ops failed, she succeeded. Thank you Vanessa for going out of your way to assist me with the issue, following up, and all while maintaining such a wonderful attitude and personality.

• A

  Ashley Rodriguez
  5

  Unlike the person complaining below i feel that they took proper precautions when it came to covid. Very friendly and Vanessa was a huge help.

• D

  David Alvarez
  1

  After eight years of complaining that I wanted paperless statements, they added insult to injury by charging me for a paper statement. Every month I had to write and ask them to remove the charge. After writing a nasty email out of total frustration of their incompetence, their solution was to drop me as a customer, rather than fix the problem.

• R

  Richard Birchmire
  5

  Excellent Bank they know my name and they know my face I go in there and they say good afternoon Mr Burch Meyer even though the newest teller who is not been there long seems to know my name I am pleased they have excellent customer service skills especially Patty Thornton whom I have known for over 20 years she has always delivered the highest customer service assisted me when I did not understand what regulations I needed to follow I'm very glad to be a member of her bank

• V

  Void_ CooCoo
  5

  Always super nice and efficient! Favorite SunTrust I've ever been to..great hiring for sure..thanks for yalls great service..

• D

  Dooley Groves, Inc
  1

  Hours of operation are not customer friendly. The hours should be for the convenience of the customer not the bankers.

• C

  Cindy Campbell
  1

  Slow rude service in the drive through, my advice is use a bank that values their commercial account holders.