Toyota Of Newport Sw Coast Hwy, Newport

Toyota Of Newport Reviews

• G

  Gil
  1

  Stopped to get new tires just purchased from another Toyota dealer in another city checked when tire pressure icon turned on. Was told service department was closed on Saturday and to try Les Schwab

  Response from the owner

  I apologize that we were not able to help with our service and parts department closed on Saturday. I hope you were able to get your issue resolved. If you have any concerns with your experience here with anyone, please reach out to me directly at 541-283-8035. Thank you - Imran Mirza (General Manager)

• R

  Rose Blair
  5

  Everyone was a joy to work with. Our salesman Eric was helpful and very professional.

  Response from the owner

  Thank you Rose for those kind words and I will be sure to pass them along to Eric. If there is anything you need feel free to contact me anytime. Imran Mirza, General Manager

• V

  Virginia Krabbe
  5

  Friendly, professional truck care. Nice waiting room.

  Response from the owner

  Virginia Krabbe, thank you for taking a minute to leave us your feedback. We're glad to hear that you had a great experience with the Toyota of Newport service team! We look forward to seeing you again soon. Have a great day!

• S

  Sonya Clendenen
  5

  Very easy transaction. They worked with us to make the price reasonable for trade in and purchase. Friendly staff and overall great experience! Would buy from them again and recommend to others.

  Response from the owner

  Thank you so much Sonya for the wonderful review! Let us know how we can be of service in the future!

• G

  GlenOfTheBeach
  4

  All experiences here have been positive. Good buying experience for the Prius and subsequent maintenance has been done with no pain. The folks in the repair department can be a little short but get the job done.

  Response from the owner

  Thanks for taking the time to leave us a 4 star review Glen! Let us know how we can be of service in the future!

• M

  Michael Joel
  5

  This is an awesome place! Most car dealers are still stuck in the 80’s and make buying a car a nightmare. Not these guys. Matt is a super nice guy and will give you a straightforward price, no games, and they make purchasing a vehicle fun and enjoyable. Every time I go here everyone is super nice and cool. I have bought 2 vehicles from them and I would not go anyplace else again. They have a great inventory as well, usually having several TRD Pros on stock. Thank you !

  Response from the owner

  Thank you for your business and this review. I am happy to hear Matt was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Newport Team

• D

  Drcrozable
  5

  To Chris McClure, Toby Murry Sales Representative: We want to express our gratitude on the knowledgeable and creative manner in which you managed our recent vehicle transaction; culminating in a successful and, we hope, agreeable result for all parties involved. We especially hope that an adequate return accrues to the dealership; securing a good commission for you in recognition of your superior salesmanship. That you were able to carry out the entire process essentially via e-mail was very impressive! Thank you so much. I don't think I/we have ever enjoyed a less stressful, more pleasurable car-buying experience. We like your pleasing personality, professional approach, and customer service skills (including dispensing gout-management advice -- which, incidentally, seems to be working!). We have driven our new Avalon a couple hundred miles since purchase. The car is comfortable; well-mannered; and adequately powered by those 200 horses kicking out from the combined gas/electric engines. There is a noticeable shift between traction sources at slow speeds and from starts; but, I believe, I read somewhere that such was characteristic of Toyota's hybrid system -- at least with the Camry/Avalon version. Our fuel efficiency has been about 43mpg! Remarkable for such a large vehicle. In Appreciation.

• B

  Barbara Joslin
  5

  We have just bought two new cars from this dealership and have had a great experience. Matt gave us great service in a professional and friendly manner, was helpful and resolved any issues that came up and gave us good value on trade ins. We have had limited experience with the service department so far but the little we have had has been good. We are happy that we have gone to this dealership.

• L

  Lynn Rowbotham
  5

  Excellent customer service today by Chuck in the Service Dept. He helped me out with the fin on my Prius that came loose and a broken back center light. On the fin, he not only fixed the broken clip, but realized it had not been properly installed previously at another business, and he fixed the problem. It was stormy, raining, and windy, and he was gracious, unhurried, and helpful. He treated me like he would a neighbor, and I loved that. I didn't feel like I was a number in line, and then charged a huge bill. The young man at the service desk who printed the invoice for the center brake light part was very helpful as well. I will be taking my business to Newport Toyota in the future.

  Response from the owner

  Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Best - The Toyota of Newport Team

• k

  kelly mccarty
  5

  Really awesome experience at Toyota as usual! Jennifer kept us informed every step of the way and helped us get exactly what we needed and wanted. I love this truck!!!

  Response from the owner

  Thank you so much for your business and great review Kelly! Let us know how we may be of service in the future!