TowneBank Glenwood Ave, Raleigh

TowneBank Reviews

• S

  Sweet Pea Waxing Boutique
  5

  I love this bank. I received a commercial loan at the Raleigh TowneBank branch and had such a great experience. Every step of the way was so personalized. Quick approval time, emails daily with updates, fast closing. Caityln the branch manager is so efficient. She was always one step ahead of the loan process and went above and beyond for me. She even answered emails on her vacation. If you are a small business owner I highly recommend using TowneBank...they definitely cater to us little guys unlike the big banks. Thanks again to all the Townebank employees.

  Response from the owner

  Thank you, Helene! We truly appreciate that you took the time to review your experience at TowneBank in Raleigh! We agree that Caitlyn and all of the bankers here are top-notch.

• T

  Trevor Marshall
  5

  As the Director of Operations for a small business, I love the same day deposits and mobile check deposit feature. Most of all, I love having the chance to say hello to all of the wonderful employees at the teller desk!

  Response from the owner

  Thank you for sharing your 5-star experience!

• A

  Andrew Maddy
  1

  They incorporated a new website Monday 10-22-18 and it is the worst update I've ever seen. They went from a ergonomic, customer friendly interface to an awful report generating confusing mess that is neither new nor improved. I can only imagine the backlash this will generate for the commercial banking business they have.

  Response from the owner

  Hi Andrew, We are so sorry to hear that you have not had a positive experience with the online banking system. We are committed to creating the best possible experience for our clients and would like to discuss how we can help. Please reach out to us anytime at [email protected] to be connected to someone who will personally assist you.

• J

  Jons Gillis
  1

  Very poor experience to say the least. I walked in to cash a check, they verified legitimacy of the check in front of me and other customers. When it came back 100% legitimate they wouldn't cash it and forced me to take a cashier's check for the amount. All-in-all just extremely unprofessional, do business elsewhere!!

• M

  Mary Beth Evans
  5

  Best customer service I have had in a while. Breeann Barnes was exceptional.

  Response from the owner

  Thank you, Ms. Evans, for your 5-star review and feedback regarding the service you received from Breeann Barnes at TowneBank in Raleigh. We are so thankful that you choose to bank with TowneBank!

• R

  Rick Gardner
  5

  Great bank for non profit organizations. The go the extra mile to earn your business.

• K

  Kate Feldhouse
  5

  Friendly staff, great service, competent leadership