Topside Federal Credit Union Reviews
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Steve Bressette5Great experience, the staff was friendly, professional and quick. The facility is very nice and new.
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David Greiber1The Massaponax Branch Office DOES NOT treat everyone equally!!! I was harassed and discriminated against; a policy change now requires mask be worn by everyone even if you are vaccinated. 1st issue the notification on the door looks like Topside old statement that gave the customers a choice to wear a mask if vaccinated. 2nd issue a female teller who was not providing service demand my family put on mask and stopped the guy teller from completing my transition until our mask were secured in place. 3rd issue the same unoccupied female teller did not force the other female customer being service by another male teller to put on a mask. The male tellers did not force the customers to wear mask or tell them they should. This unoccupied female teller demanded that the male customer wear a mask or no service did not apply this policy to the female customer even though she was standing less the 6 feet from the unmasked customer. I have been a member a very long time and have had business in a number of other branch offices and would never ever been treated this way by the personnel in those offices. Very POOR training leads to POOR customer service.
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Gemma Whittaker1Worst bank ever, will never recommend to any friends or family.
Response from the ownerHi Gemma, we are sorry to hear that you've had a frustrating experience. If you would like to call us at 540.663.2181, we would love to resolve any outstanding issues.
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JcPipeReviews1Look at all the good reviews.. They’re paid for not actual customers.. They will steal money from your savings account then when confronted about it they do nothing (not overdraft btw just a standard saving that I had money in). Extremely hard to get ahold of too. Worst bank I’ve ever felt with in my life, just closed my account out.
Response from the ownerHello, we apologize for the delayed response. We would also like to apologize for any confusion or frustration regarding your account. We would love to discuss this further and resolve any lingering problems. You can call us at 540.663.2181 if you would like. Thank you for your feedback.
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Joseph CPI1Easy to send an application to, they started the communication with me then gone....just gone. I have sent several E mails and calls and no resolution. I love the reps, but the back office underwriting it lacking good customer service. I expect communication and movement. Still no resolution to my Heloc app.
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Mike Schrantz1A once proud organization has been taken over a management that could care less about their members. After 38 years, just not worth dealing with them anymore
Response from the ownerHi Mike, we're very sorry to hear that you are frustrated. We value your membership and appreciate all feedback. If you'd ever like to talk through things you can call us at 540.663.2181 and ask for our CEO, Bruce Six.
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Professional Tire Corp5Nakara Minnis the Asst. Branch Manager was polite and eager to help during a stressful time. With 4 years experience she values her customers and provides excellent customer service! Thank you Nakara!
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Prashant Patel1This bank is not good for business customers. They don't do anything for us while we need sba ppp loan .i dont recommend this bank for business owners I really disappointed.
Response from the ownerPrior to the pandemic, we were working diligently to build and launch a Business Lending program to our membership; but with our program still in its infancy, we lacked the resources to make the PPP loans available to our membership. In the interest of timely processing of applications, we encouraged our business members to rely on the experience of their typical business lender/institution of choice. We apologize for the frustration.
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Sean lacey5Love the people at NSWC. They make everything about getting a loan easy and up front. Will be doing all my financial business here.
Response from the ownerWe are so happy to hear this! We value you and your membership and appreciate this great review.
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YOG1TH3B3AST5Great place to bank. Good people , great service. You should consider this bank if you want a great bank.
Response from the ownerThanks for the great review! We appreciate you!
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FAQs
1. How Can I Contact Topside Federal Credit Union?
Just ring them at this phone number +1 540-663-2181. You can also visit their website and submit the loan request form online.3. What Are the Steps to Get a Loan at Topside Federal Credit Union?
To get starterd, you can visit their website and submit the loan request form online. If you are searching for small payday loans, you can go to our website for more details.5. What Should I Do if I Fail to Pay Off My Loan?
You may consult with your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. Please always read meticulously before signing any loan agreement.
2. What Is the Location Of Topside Federal Credit Union? How Can I Access This Store?
Topside Federal Credit Union is situated at 9622 Patriot Hwy, Fredericksburg, VA 22407, United States. Please carefully check the map and find the best way to access it.4. Is Topside Federal Credit Union an Agency or a Lender?
Topside Federal Credit Union is a Credit union. To make your lending process fast and easy, we allow you to get access with more than 100+ lenders over the internet. You can turn to our website to get a fast personal loan with no hard credit check.6. Does Topside Federal Credit Union Offer Loans for Bad Credit?
Yes, but if you want to improve your likelihood of success, you can turn to our broker service! Just turn to our online service to secure a long-term installment loan even with your low credit scores.