The Valley State Bank S Broadway, Wichita

The Valley State Bank Reviews

• C

  Chris Kratzer
  5

  I grew up in a small town and The Valley State Bank has the same feel. They call you by name when you walk in the door and you don't feel like just a number. Bret and his crew are all very good to deal with. If you are needing a loan or just a good bank stop in and see them.

  Response from the owner

  Thank you for the kind words, Chris! We appreciate your business!

• J

  J Hicks
  4

  UPDATE: I received two phone calls from Valley State Bank and a letter from the bank president apologizing and vowing to correct the matter. Because the company cares enough to do that, I am updating my review. I still cannot give 5 stars due to the initial encounter but 4 stars seem appropriate given VSB's response. On the road between OKC and Wichita. Far from home and needing cash I could not remember my PIN for the ATM. Called Visa and was told to take my ID and credit card into any bank to get a cash advance. Stopped at Valley State Bank. Was told by a rude manager that they only help "members." Needless to say they won't get a member out of me. If they can't come through for me when I need them - why would I ever give them my business? Drove down the road to Emprise Bank who helped me out, no questions asked.

• L

  Lori Born
  5

  Best customer service ever. So friendly and helpful. Would recommend this bank and these people to anyone.

  Response from the owner

  Thank you, Lori! We appreciate you!

• S

  Secret Friend
  5

  They are vary caring and vary excited to get people started if you are new to everything

  Response from the owner

  Thank you for your kind words, Nina. We're here for you and happy to help!

• g

  ghostnight 45
  5

  Great service they make you feel like family

  Response from the owner

  Thank you for the kind words! We appreciate your business!

• E

  Eldon Sholtess
  5

  Excellent people to help in anyway. Highly recommend this facility!