The Middlefield Banking Company N State St, Westerville

The Middlefield Banking Company Reviews

• A

  Alex Mundt
  5

  Steve helped make a big question into a simple answer. After weeks of gathering the right things, Steve pulled it all together and helped immensely with a project we needed to finish. Thank you Steve for the great communication and follow through for us. Elizabeth is always ready to help with a smile, and I can't thank you enough for you consistent help and attention to detail.

  Response from the owner

  Alex thanks so much for your feedback! We're very proud of our Westerville team!

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  Patrick James
  5

  First, I'd like to note that I've been with the Westerville branch for almost five years. This particular staff have extended themselves to create a "family-like" environment! Not only have I received the highest level of professionalism, moreover the fact is they genuinely care about my overall needs. My 7 year old son enjoys everytime I go in for a transaction..., and that alone says a lot. I am completely satisfied with Middlefield and plan on continued success with such an outstanding company!

  Response from the owner

  Hi Patrick, thank you for your kind words! It's our pleasure to have you and your son as our customers.

• K

  Kumar Naidu Pendyala
  5

  I had a nice banking experience there. They are fast and supportive. Elizabeth helped me with a financial service so quickly and effectively. They are a small bank but yet effective.

• K

  Kenny Pyles
  5

  Great service and good people who work hard for you. I live an hour and a half away from any Middlefield branch and still choose to do business with them because of the great staff and service. Steve LeBold was a super help and very committed to helping. Thanks again!

• D

  Deitra Willard
  2

  The only problem with this bank is u dont print receipts i need my receipts..so i doubt ill ever come back unless you fix that.plus last time i went there it gave me my receipt for what i requested but never gave me my money. I was very dissatisfied with my experience.

  Response from the owner

  Hi Ms. Willard, We apologize that you had an unsatisfactory experience at our branch. In regards to your ATM issue not printing a receipt, we tested the ATM and it did provide a receipt automatically when we withdrew funds. When doing a balance inquiry, the ATM gives the option to view your balance (on screen only), print a receipt with the balance, or opt-out of the balance request. As for not receiving funds but getting a receipt, we have not seen any irregularities in our ATM balances. We would be happy to speak with you on any additional details surrounding your experience. Please feel free to reach out to our customer support staff at 888-801-1666.

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  Paul Hammer
  5

  Great local bank in uptown! Management and staff are friendly and helpful!