The Callaway Bank N Bluff St, Fulton

The Callaway Bank Reviews

• L

  Lorraine Bruno
  5

  I walked in to callaway bank and was greeted by Shannon. She was super polite. She didn't judge me for my appearance. ( i was looking rough after i lost my husband) she did everything I needed, answered all my questions. She was extremely patient as I wasn't sure what I needed. GREAT EXPERIENCE! GLAD TO BE A NEW CUSTOMER HERE. thank you so much Shannon.

  Response from the owner

  Lorraine, we’re sorry to learn of your husbands passing. Please know that we’ll do everything we can to help you through this difficult time. Thank you for taking a moment to share the kind words about your interaction with Shannon. Welcome to The Callaway Bank!

• K

  Katie Korff
  1

  Two months ago, I would have given this bank a five star rating. My parents started me banking here before I was even born. I got an amazing car loan here. But in these last two months, I was charged $80 in overdraft fees because I was told I had protection on my account when I really didn't. I have had to call several times and had someone tell me they put it on the account and would remove the charge of $32.50. They lied. And instead of my last check bouncing because I did not get paid on time, it went through and I was charged another $32.50. I am signed up for text and email alerts yet I didn't get an alert on that so over the weekend, I racked up another $12 in charges because the bank didn't do what they said they had and I was not notified. Unless you count getting a statement by paper mail a week after the incident as notification. Why would you not take money out of my savings account instead of over drafting? My other bank does. If I can't pay my rent, how am I supposed to fork over $80 because you can't even follow through what you tell your customers you are going to do? I spoke with a woman today about this and she said she would get back to me, yet every day they fail to get back to me and my account is overdrawn, I am charged another $3. I am very disappointed in my banking experience here and even though I have literally been banking here my ENTIRE life, I think it's time to close my account. As far as I'm concerned, you owe me $80 and you need to get all your employees on the same page.

• M

  Maddy Brown
  1

  Nice employees but we’ve had our account for one month and we’ve already had SO many issues with the checking our transactions, transferring money, depositing checks. If you can go somewhere else, please do

  Response from the owner

  Hi Maddy. We're sorry for the issues you've been having. Someone from our Customer Care Team should be reaching out to you to see if there is anything we can do to help. We'll do whatever we can to fix it.

• A

  Anthony Wagner
  1

  I cant believe a bank will charge you to get five and one. I will make sure my employees do not bank here

  Response from the owner

  Thank you for the feedback Mr. Wagner, and we can appreciate your frustration. We do offer that service for free to customers. However, for non-customers we do need to charge for that service because it ties up a teller. We would be glad to visit with you about opening an account with us.