The Callaway Bank E 5th St, Fulton

The Callaway Bank Reviews

• K

  Katie Korff
  1

  You would think a small town bank would be more personable and communicative and not nickel and dime you for every little thing. I’ve had national banks treat me better and I’ll be keeping that in mind for the future. I am signed up for text alerts and email alerts and have overdraft protection yet somehow the overdraft protection failed to work and I was charged a fee without any notification. I just went in to close my account because I’m sick of not hearing anything and being unable to access my account from the horrible mobile app and was told it had been charged whatever was left in the account in April (it’s the last week of August) and closed it without any notification, not even snail mail. If you want to be able to keep an eye on your finances and get regular notifications, do not waste your time on this bank.

  Response from the owner

  Hello, Katie. Sorry to learn of your experience. A Customer Care Team member will be reaching out to you shortly to see how we can best serve you. Thank you for reaching out to us, as we always want to ensure everyone has a great experience.

• E

  Eryk Enyart
  3

  Have had ridiculous experiences with most of their policies. Most of the staff is pleasant, however I have also had rather rude people "help" me.

• K

  Kenny Willenburg
  5

  I have banked here for over 10 years and have never had any issues with either loans or checking accounts. Very helpful staff and convenient locations throughout the area.

• T

  Tanisha Terrell
  1

  The ladies behind the desk were rude and unhelpful when it came to deposting a check. Stating they couldn't help me there with a simple transaction but helped others.

• A

  Amie Thompson
  4

  The staff here are supper friendly and we hardly had to wait at all. Plus they have free sodas and water for their customers

  Response from the owner

  Thank you, Amie for the kind words! We appreciate the feedback and you banking with us.

• V

  Victoria Moser
  1

  Staff is very rude and unhelpful. They argue with you and don't try to talk with you. Also some of their policies are OUTRAGEOUS!

• J

  Janet Breid
  5

  Have been customers for generations. Always happy with service.

  Response from the owner

  Thank you, Janet for the feedback! Glad we've been able to serve you and your family for so long. We appreciate you!