Texas Bank and Trust E Whaley St, Longview

Texas Bank and Trust Reviews

• c

  cheryl s
  5

  I’ve been with TBT for over 20 years. The team provides exemplary service. Jennifer Harper is excellent for loans. Absolutely a pro. They have wonderful programs for young people to get a head start on being financially responsible. I’ve moved many years ago but will continue to have TBT be my primary bank to manage my money. App is easy to navigate. Common sense and intelligent banking.

  Response from the owner

  Cheryl, thank you so very much for your 5-star review and kind words! Thank you for letting us be your trusted financial advisor!

• C

  Carly Riley
  2

  Slowest drive through. I don’t think I’ve ever sat at the drive through for less than 15 minutes before even being helped. Once I do get asked what I need, it’s at least another 30 minutes before what I need is completed.. It doesn’t matter if there’s no one else at the drive through, it’s always slow. Don’t go there if you’re in a hurry.

  Response from the owner

  Carly, thank you for your feedback, the service levels you’ve described do not meet our service standards. We will take appropriate steps to improve. We would like to further discuss this incident with you. Would you please email us at [email protected] with the best way to reach you?

• B

  BILLIE SMITH
  5

  TB&T employees are always so very kind and helpful. I often use the drive-through and they are excellent. Every issue I have had, they were always ready and willing to get them taken care of for me. I'm glad you are my bank.

  Response from the owner

  We are glad to be your bank! Thank you for the kind words.

• r

  randall powell
  1

  Very rude to the children and familys. The security officer needs to know the law. If it is a public parking lot you cannot kick us off unless we are blocking the exits or it is posted Private property No Loitering.

• S

  Steve Starrett
  5

  I moved to Longview last summer. All of my many interactions with TBT have been excellent. Kind, polite and each knew how to perform their job well.

• M

  Mirna Rondi
  5

  I am really pleased with the bank I have been doing business for almost 3 years the service it’s great highly recommend

  Response from the owner

  Thank you!

• T

  Thomas Caruso
  5

  T B T gave me a loan to buy our home when no other bank or lending institutions would and have been there for me no matter what the situation was.

  Response from the owner

  Thanks for the 5-stars, Mr. Caruso! Thank you for letting us be your trusted advisors!

• D

  Diana Ward
  5

  Always smiling,friendly faces and ready to help you with your banking needs

  Response from the owner

  Thanks Diana! We're always happy to see your smiling face as well.

• J

  Josh Green
  1

  Don't try an use the sidewalk around this place. The rentacop will go out of his way to ruin your night