Team One Home Loans Reno Corporate Dr, Reno

Team One Home Loans Reviews

• J

  Joe Nadeau
  5

  Stefany was awesome to work with. She and her team were on top of everything during the whole process and helped answer any questions I had as a first time home buyer. I would definitely work with her again, everyone at Team One Home Loans made my first house purchase extremely easy. It was about as perfect as possible.

  Response from the owner

  Hi Joe, thank you for your kind review! Customer satisfaction is our top priority at Team One Home Loans. We hope we can help you with your future home financing needs!

• k

  krishnakanth batta
  5

  I have Worked with Stefany for a long time and she catered to a lot of my friends for their mortgage needs. I have never come cross a better customer service. I have worked with quiet a lot of mortgage lenders and brokers so far and no one came close to the kind of experience Stefany and team has provided. If you are experiencing or experienced the following ever during your home purchase or refinancing the you are working with a bad lender/agent: 1) Repeated request for the same docs. 2) Asking for docs that make no sense even remotely. 3) Very vague and unclear asks. 4) Misreading already provided information and saying to DTI is bad despite the fact it is great. 5) Interest rate negotiation for points and commission which wort against your favor. 6) If your agent is opening you up to underwriter fury without stepping in to fill in on all the available details 7) Repeated requests for docs on an ongoing basis and repeated credit pulls. 8) Not closing on time. Stefany and team have never made me go through all this hell. I did experience two or more of the above issues with every other lender/broker I worked with. She has most definitely make mortgage shopping a pleasant experience. 5* all the way!!

  Response from the owner

  Hello, we appreciate you taking the time to leave us this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (877) 706-5772 so we can work towards a resolution. We look forward to hearing from you. Take care!

• M

  Max T
  5

  Julie Zander is excellent! She made the process very simple and thoroughly addressed all the questions we had throughout.

  Response from the owner

  Hi, we appreciate the great review about our team at Team One Home Loans! We strive for a high level of customer service and are glad to see we succeeded!

• D

  Derek Rizo
  5

  Julie helped us with all our questions and made the whole process as easy as possible.

  Response from the owner

  Hi Derek, thank you for the positive review! We are glad you enjoyed your experience with us at Team One Home Loans. We'd love to help you with any future home finance!