Teachers Federal Credit Union NY, Kings Park

Teachers Federal Credit Union Reviews

• M

  Matthew Rollins
  1

  Not a great experience. Opened an account and transferred money in. My account was immediately locked with my funds, I was then denied access to my account (still can’t), and there is no update available for when/if I will be able to access my account or the funds they took from me. You’ve been warned.

• D

  David Goddard II
  1

  0 Stars. Locked out of my account for the second time in 2 weeks shortly after reopening my account. Everything online including the app, website and phone call system is a POS. Verification code via email; disabled. The only other verification code system available is with a robo call which my phone blocks. Phone system inactive after 6pm. I have absolutely no way or chance to find out my available balance without going in-person to a location. However in location there are extremely friendly, kind and helpful staff. They're willing to take the time to help (Update) Got a one-time code and got locked out 3 hours later. I cannot access my account via the app, only the webpage. And I'll need a new code via 5-10 minute phone call every time I log in. Therefore I cannot login after 6pm.

  Response from the owner

  Thank you David for your candid feedback in regards to our system. This is not the experience we want our members to have. I do apologize for any inconvenience you may have been faced with. If you need assistance getting your account unlocked or identifying some of the issues you can email [email protected]

• T

  Tormented Souls Tattoo
  5

  I am a business and home owner. I have done business with many banks in the past and TFCU is by far the best bank I've used. Their rates are the lowest and they don't have unnecessary random fees like other banks. I have never had a bad experience at any of the multiple locations I have gone to.

• l

  lara adman
  1

  Completely impersonal and rude. There are no tellers there, they are I'm headquarters. Decided against opening an account due to the way they seem to treat people. Don't waste you time or money!

• C

  Christopher LeBron
  5

  Fantastic state of the art branch. Video tellers.. Coin machine free to convert for members. Never busy or lines. All friendly ladies willing to assist.

• K

  Keri Antonioli
  5

  Everyone is so kind and helpful! Even though I moved out of Kings Park I still go there because they have the nicest staff and put their customers first. They don’t charge extra fees and have the best rates.

• A

  Alan Rabinowitz
  5

  They have always been friendly and helpful. I have used their notary several time.