TD Bank Se Federal Hwy, Stuart

TD Bank Reviews

• A

  Aleks Alonso
  1

  plz don’t waste your time and go to another location!!! Walked in 4 girls sitting by a computer. none of them helping anyone and I still had to wait 10 minutes in the lobby so they could finish their conversation. The girls take so long to do anything. The tellers up in the front were talking about buying groceries the whole time very loud. Super unprofessional. The manager Anne was also talking the whole time with another coworker meanwhile a line of people formed in the front.

• S

  Sam Robinson
  2

  Power reduced doors and genderless bathrooms are neat, the offices are nice. But there are only two teller stations and everyone ends up waiting a half hour due to getting slammed on the weekends. All the office space but most people go in for deposits and quick interactions. Probably will use other locations because this bank is not straight to the point, banking.

• B

  Bobby Gauthier
  5

  I have a business and personal accounts i must say wow VIP treatment all the staff especially Aprill ,carrie know us by name and treat my family as their family.l have dealt with alot of banks in my time this team is definetly a five star team thanks for all your help through the years

• J

  John Bruccoleri
  1

  The branch itself is a good one and the people are super friendly and helpful. But TD bank overall is not a good bank for small business. My small business account is very large (hundreds of thousands of dollars). I do a ton of international wires each month. DO NOT use TD bank if you have to do international wires. There system is not set up correctly and you have to do every wire for international in the branch - no way to do it online. Suppose you want to send a wire to the UK... well the UK requires a sort code and if you send a wire to India they require an IFSC number. Good look with that since their system doesn't prompt the bank employee to get that info and worse yet there is no place on their form to even enter it in. So what happens...you get charged a a $40 wire fee and the money returned to your account and another fee for returning your wire. Then you have to do it all over again - another $40 wire fee. Even worse the money just appears back in your account when returned and you get a letter with no reference to the original wire or any sort or explanation as to why it was rejected. You then have to call to find out why. The bank employees are not to blame. Recently I needed proof that a wire was sent to one of my international vendors. Went to the branch and was told to call. Went back to my office and was told they couldn't help me and I had to go the branch... I told the manager that the branch just calls the wire department and doesn't pull up anything on their computer. She told me to hold on while she spoke to the wire department again. Guess what... the call got disconnected. No call back from them to say sorry. HORRIBLE SERVICE!!!!!!!!

• S

  Santiago Giraldo
  1

  5 people working at one location with no customers and yet still no one can help me out get a debit card. I sat waiting for 30 Minutes before anyone even said a word….

• S

  Steve Rossi
  2

  Getting tired of this 45 minute wait time in line. I don’t have this expendable time. TD cost more than it’s worth so I opened a new account at Seacoast Bank. In and out in regular amount of time. TD Bank has horrible customer service. Never again!

• M

  M D
  1

  DO NOT EVER GO TO THIS LOCATION UNLESS YOU WANT TO BE ROBBED!!! I have been dealing with this ordeal which was THEIR fault to begin with for weeks now! Finally thought it was resolved and now all the sudden they overdrafted my account $500 and are refusing to give it back. Then I was promised that my overdraft fees would be waived yet I've been charged $120 in fees! These people are criminals! Oscar is a sorry excuse for a professional and should not be working anywhere even remotely related to customer service. Try to get my problem resolved on the phone and you can tell he's sucking on a lollipop the entire time, can hardly understand a word he's saying. He tries to put the blame off on another employee saying "I don't know what's up with this BS" Wow the professionalism goes on and on!!! It is just wrong what this branch has done to me! I will be taking this to corporate immediately.

• T

  Todd Braun
  1

  This branch rarely answers the telephone. I usually have to leave a message and hope to get a return call. Most times, the outgoing message just tells me to try my call again at a later time. I have been banking with TD Bank since 1982, however, it may be time to switch.

• C

  C Endriss
  5

  As a small business owner, I have been working with this location for 13 years. They greet me by name and with a smile every time I walk in the door. Any problems or questions I might have they go out of their way to take care of.... I highly recommend TD bank.

• S

  Sally Coyne
  5

  The staff are extremely helpful an extremely friendly and competent