TD Bank Marcy Ave, Brooklyn

TD Bank Reviews

• D

  Darnell R
  1

  Always a longline in this branch. I spoke to the manager about it he apologized and said he was trying to get new people but they haven't been trained and it takes a long time to train them. I went in 6 months later mentioned it to him again & again he gave the same excuse I had to remind him that we had this conversation before.

• K

  Kyle McFarlane
  1

  Don't trust the staff, they don't know what they're explaining most of the time. I will recommend going to a different branch if you're faithful to td, or trusting another bank with funds that's more informed and reliable. Also, don't come to this location unless you want to waste your time with half-answers.

• c

  colleen anglin
  1

  The wait and line was extremely long. I had to see an associate which required me to sign in. After waiting 45 minutes and realizing that a guy that came in long after me received assistance, I asked for a manager and finally got someone to help me. Unfortunately you have to get management involved in order to get results.👎🏼👎🏼

• S

  S4V4GE S4GE
  1

  Horrible customer service. I came in to open a new account, but will be choosing to go elsewhere. Waited two hours in line after checking in while people who arrived way after me were helped right away, some without checking in. After still not receiving service, I left. Will take my business elsewhere and recommend that others do the same.

• C

  Catalina Thomas
  3

  For a Sunday service seemed to be efficient, but I found this branch to be filthy. The carpet in the entry ATM area had all sorts of paper on the floor as well as the main space for the bank with the security desk in site of it. Do you need a maintenance title to sweep it up!!

• J

  Joshua Haynes
  1

  The worst customer service of all the branches in NYC. One Teller behind the counter working while 20 to 30 individuals impatiently wait. The police officer on post even looked agitated by the multitude of people that gathered over the course of my 45 minute wait. Piss poor management, horrible maintenance and just an overall terrible experience.

• C

  Camillo Edwards
  1

  Worst experience ever, not a back I will be going back to I just want to close my account with them and never look back

• s

  senci jen
  1

  The service at this location is abysmally slow. Waited over an hour and a half just to obtain a new card. The queue system currently in place leaves alot to be desired.

• b

  brittney wint
  1

  The worst bank ever the line is out the door and all the workers moving as if everybody has all day nobody would say let me help nothing this bank is so slow

• d

  dave t
  1

  Wish I could give it zero stars. That Place is the worst I had an issue with my account and the person that was “supposed” to help me did the opposite said there was nothing she can do to help and was on her phone the majority of the time Deff don’t recommend this location to anyone you’re better off going to another location