TCU Silhavy Rd, Valparaiso

TCU Reviews

• M

  Michael Flemming
  5

  I have been with them for 15+ years. Always great customer service. They are always friendly, and treat you with respect. Great rates on loans and credit cards. They could use a branch or 2 in Hobart/Merrillville area. That's my only complaint, having to drive so far to get to a branch. Online banking is great. Love this Credit Union.

• I

  Indiana DIY
  1

  I used to Like the TCU a lot. The fees are too high and I have lost interest in the credit union. I have switched to Chime bank and my Amex Prepaid card, Wow the savings are huge. The service of the credit union were slow and outdated. I just feel I got let down.

  Response from the owner

  Good morning! Thank you for taking the time to rate your recent experience with us. Since we strive for 5-star reviews, we would like to know what we could have done better for you. If you would like to share more details or want someone to reach out to you to discuss your recent experience, please feel free to email us at [email protected]. Have a great day!

• L

  Lynn Marome
  1

  I've constantly had issues when I cash my paychecks. The tellers are always saying there are all sorts of new company policies.

  Response from the owner

  Hello, Lynn. We're sorry you're experiencing this trouble and have forwarded your concerns to our Leadership Team as well as the branch's district manager, who may be reaching out to you for more information. Thank you and have a pleasant weekend.

• P

  Patrick Todd
  5

  Very helpful staff. MIL had been going here for years. They know her by name. Solid financial advice and references for tough questions.

• A

  Ashley Mains
  5

  The staff is so friendly. I feel so welcomed every time I visit!

  Response from the owner

  Hi, Ashley! Thank you for your kind words. We’ll be sure to pass them along to the team. Have a great weekend!

• S

  Stephany Meredith
  5

  Great staff, great service and great products! Love TCU and all it does for the Valpo Community!

  Response from the owner

  Hi, Stephany. Thank you so much for taking the time to rate your experience with us! We appreciate you being a member and are proud to be of service. Have a great week!

• H

  H Hughes
  5

  Great people .Very helpful and friendly. All around great credit union .

  Response from the owner

  Wow! Thanks, Heidi, for your feedback. We're very happy to be of service. Thanks for being a member!

• L

  Levi Bobo
  1

  Good luck trying to get them to pick up their phone. Lord forbid if they have to do their job

  Response from the owner

  Hi, Levi. We're extremely sorry that your experience was less than excellent. I have forwarded your comments to our District Manager, who may reach out to you for more information.