Sunflower Bank 1st Ave, Dodge City

Sunflower Bank Reviews

• r

  refereeclips
  1

  So I can understand the lobby having to be closed because of illness. What I don’t understand is four or five people walking around inside the bank in the close lobby. If you’re gonna not open your lobby at 8 o’clock, normal business hours you should at least open your drive-through at 8 o’clock to accommodate the people usually come at 8 o’clock. Ridiculous. Once I can get back in the lobby I will be closing my account

  Response from the owner

  Hi, we would like to learn more about your experience. Please call Customer Care at 888-827-5564. Thank you!

• D

  Danielle Flores
  1

  I am extremely saddened at how poorly ran this branch has become. Im sure it is a matter of time till it closes completely in Dodge City. The lobby is never open, the lines are outrages, the window tellers are extremely slow, many times fund's are either not put in the right account or in someone else's completely. By the looks of reviews and speaking to other customers, I'm not the only one. I really wish the Main Branch from Salina would look further into this.

  Response from the owner

  Danielle, we would like to learn more about your experience. Please call Customer Care at 888-827-5564. Thank you!

• v

  victor anguiano
  1

  Definitely the worst bank in town lack of staff makes the waits to do transactions over an hour long at times will be closing account here and moving to another bank would advise others to do so as well.

  Response from the owner

  Hello Victor, we're sorry to hear about your experience. A manager will be reaching out to you shortly.

• I

  Irene Murillo
  1

  Have been a costumer for many years. Very disappointed lately, extremely long lines in drive through, lobby usually closed. Don’t know what’s going on but definitely need to fix these issues. Will need to be changing banks because of this.

  Response from the owner

  Hello Irene, thank you for sharing your experience. A manager will reach out to you shortly. Alternatively, please contact the Branch Manager directly at: 800-964-7262 ext 36100.

• D

  Diego Sandoval
  1

  Went to exchange coins and they refused to give me a receipt with the coin count amount.

  Response from the owner

  Diego, thank you for sharing your feedback. Please feel free to reach out to Customer Care at 888.827.5564.

• J

  J Stevens
  1

  I would give this place less than 1 star if possible. Do yourself a favor, never establish any type of business with this joke of a financial institution. Much better banking products elsewhere, and other banks actually care about their customers.

• N

  Nicole Imel
  5

  I love this bank. It's the only one in our community that opens early enough and closes late enough for me to be able to stop by before or after work during the week. Service is a little slow as it seems things are a little dated still, but the hours totally make up for it.

• G

  Gilberto Borjas
  1

  bad service at lobby in Liberal , don't care about customer service

  Response from the owner

  Hello, Gilberto. We'd like to hear more about your experience. Please call our customer service line: 888-827-5564.

• M

  Matt Jordan
  1

  I would give then 0 stars but it doesn't give that option. Been in line for 15 minutes now and thank God it's not Monday or it would be worse!!

  Response from the owner

  We strive to provide a pleasant and personable experience for each of our customers and unfortunately it sometimes results in longer wait times. We apologize for your inconvenience today and hope to reduce wait times in the future.

• J

  Jaren Allen
  1

  Horrible customer service. Don’t waste your time here