Suncoast Credit Union College Pkwy, Fort Myers

Suncoast Credit Union Reviews

• K

  Kimberly Dawson
  5

  Zulema is the best! She was very patient with me and my daughter today and the overall experience was great! Thank you 😊

  Response from the owner

  Thank you, Kimberly, for your 5-star review and for taking the time to let us know about your positive experience. We have shared your comments with the appropriate department so that our team member Zulema may be recognized. Thank you for being our member!

• R

  Raul Montes
  5

  Zulema the Associate have been an exceptional person always willing to help. The location is in College parkway at Fort myers facility. Thanks

  Response from the owner

  Thank you, Raul, for your 5-star review and for taking the time to let us know about your positive experience. We have shared your comments with the appropriate department so that our team member Zulema may be recognized. Thank you for being our member!

• L

  Lisa Zaborowsky
  1

  Drove out of my way to use the drive thru that was listed open until 6:00. There is no drive thru. Maybe you should update your website locations and hours on google.

• K

  Kyle Irion
  1

  Sat in their lobby for an hour for them to tell me in 30 seconds they couldn’t help me with a power of attorney form. While I was there I observed the staff being condescending and disrespectful to their members. I do not bank with these individuals and they could not have done a better job reinforcing that that is correct decision.

  Response from the owner

  Dear Kyle - We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interactions with us. We would appreciate the opportunity to speak with you to learn more about your experience. Please send us an email with your name and contact phone number to: [email protected]. Thank you.

• L

  Ligia Morales
  4

  Very good and efficient in general. I was not happy when in the past, I called them to stop paying a company with which I have problems . They said that I had to work it out with the company.I am the customer and also the owner of the account. How can they not listen to this request? Thank you.

  Response from the owner

  Dear Ligia - We value you as a member and would appreciate the opportunity to speak with you to learn more about your experience with us. Please send us an email with your name and contact phone number to: [email protected]. Thank you.

• A

  Andrea Reyna
  5

  Zulema was very attentive while she took care of me and took the time to explain everything. Great customer service. Thank you!!

  Response from the owner

  Thank you, Andrea, for your 5-star review and for taking the time to let us know about your positive experience. We have shared your comments with the appropriate department so that our team member Zulema may be recognized. Thank you for being our member!

• C

  Carolina Mora
  5

  I came to open a new business account. It was quick and Zulema was knowledgeable and informative with all the questions I had for her.

  Response from the owner

  Thank you, Carolina, for your 5-star review and for taking the time to let us know about your positive experience. We have shared your comments with the appropriate department so that our team member Zulema may be recognized. Thank you for being our member!

• C

  Chase Hedrick
  5

  Very helpful and insightful employees. Johanne was amazing and her customer service and knowledge is exceptional

  Response from the owner

  Thank you, Chase, for your 5-star review and letting us know about your positive experience. We have shared your comments with the appropriate department so that our team member Johanne may be recognized. Thank you for being our member!

• T

  T.J. Serviss
  1

  At this branch got about the 20th time trying simply to add my wife to my account who is Spanish speaking and from another country every time I come in for such a simple service I am met with people who refuse to help me with a Spanish speaking representative out a new change in the reason on why this simple act can not be done. I am beyond frustrated with this branch and will be closing my account.

  Response from the owner

  Dear T.J. - We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interactions with us. We would appreciate the opportunity to speak with you to learn more. Please send us an email with your contact information to: [email protected]. Thank you.

• B

  Big Boys
  5

  The worker zulema help me out so much I recommend anyone who goes there ask for her

  Response from the owner

  Thank you for your 5-star review and for taking the time to let us know about your positive experience. We have shared your comments with the appropriate department so that our team member Zulema may be recognized. Thank you for being our member!