Summit Credit Union S Fish Hatchery Rd, Fitchburg

Summit Credit Union Reviews

• G

  Greg Becker
  1

  This credit union says it is "all about helping you". I have asked branch agents numerous times to have some sort of Accommodation for handicap people. They have done nothing. Not a chair to sit in, no logical order like a number waiting system. Today is Friday 13 May at 1:45 pm. When I walked in the Fish Hatchery branch. On crutches, there was a long line. The two chairs were already occupied. This place sucks for handicap accomadation.

• P

  Pedram Salman
  5

  An absolute pleasure to work with Eduardo Medina!! He took the time to discuss our needs and worked diligently to ensure we received the best result. He did an amazing job and was communicative throughout the entire process which we greatly appreciated. Can't wait to work with him again.

  Response from the owner

  Thanks so much, Pedram! We appreciate you sharing your great experience with Eduardo in Fitchburg, and we look forward to your next visit!

• W

  William Phillips
  5

  I cannot sing praise for this credit union loud enough. I was between jobs, and a financial cluts to boot. Today, I went in with my latest bump in the road and Suzy had it smoothed out and me back out the door with time to spare on my lunch break. <3 you guys, thanks again.

  Response from the owner

  William, we're so happy to hear this! Thanks for sharing your great experience with Suzy in Fitchburg. We appreciate hearing from you, and we’ll be sure to let Suzy know about your positive feedback.

• M

  Mennai Vdg
  5

  😊😇🌟🌈They are very wonderful telling staff member whenever i want to know the personal own account upcoming status joining partner with my roommate. Sincerely, Nina Vayding😊😇🌟🌈😊😇🌟🌈

  Response from the owner

  Your five-star review made our day, Nina! Thank you for the positive feedback. And thanks for being a member of Summit.

• R

  R Namro
  1

  Fairly incompetent and slow service Waited over 1/2 hour in drive through and was stuck Had to back up and leave before I could get to service I have bee a summit customer for 25 years, Unfortunately, their customer service in general has deteriorated over the past 3 years or so I am planning on switching my business to another bank very soon

  Response from the owner

  R, we’re disappointed to hear this. We want our members to have an exceptional experience every time they connect with Summit, and we appreciate you taking the time to let us know about this situation. We'd like to discuss your experience. Can you please call (800) 236-5560 x5006 to talk with Bryan?

• J

  Joe McCormack
  1

  In order to cash a check from a member I have to give my social security number. Feel bad for Kevin who states policy make him do it

• C

  Craig Mooney
  5

  The staff is always friendly and helpful. I would never credit union anywhere else!

• А

  Алина
  5

  I can only say great things about Summit Credit Union for your business and personal banking needs.

• K

  Kelly Colburn
  5

  Friendly staff and always willing to help.

  Response from the owner

  Thanks, Kelly, for sharing!