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Credit union

STCU: Rathdrum Branch Vera St, Rathdrum

3.3
(6)
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Phone:

+1 208-619-4000

Website:

http://www.stcu.org/locations/rathdrum-branch

Address:

15573 Vera St, Rathdrum, ID 83858, United States

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    STCU: Rathdrum Branch Reviews

    3.3
    6 Reviews

    • M

      Mr D
      1

      Have a loan on auto pay I was being charged $10 per payment for using debit card instead of ACH setup. Could not set up ACH through app because of app error not corrected. SO I set up my ACH on the STCU website, and selected as my primary form of payment. 1. Next payment came with $10 charge 2. Called local branch to umderstand why. 3. Reps I spoke with on the phone, Lynn and Nicole played dumb, and lied about policies in order to avoid helping the situation along, to intentionally spite me the customer. 4. Reps stated they can't reverse fees on their side, even when at fault. This seems like a sufficient reason to refinance my loan with my other bank, that and of course the commitment the reps had to remaining incompetent, and provide a horrible experience.

      Response from the owner

      We’re sorry to hear about your frustrations. Due to the nature of the direct loan payments portal, we are unable to reverse fees. It sounds like Lynn was able to give you options to avoid the payment fee in the future. If you still need assistance, feel free to reach out.

    • K

      Kathy Weed
      1

      So excited to deal with bank close to house. Need to set up special account to deal with my mom's estate. Brought in all the paperwork but was told no I needed to go to county and get another piece of paperwork. Made no since so went to post falls branch and got everything done. Don't understand why they couldn't help me.

      Response from the owner

      Hi Kathy, we are sorry to hear about your experience with us. A team member from the branch will be reaching out to you soon!

    • T

      Tarah Cloward
      5

      Love this bank. Brand new, great customer service. Quick and easy drive thru.

      Response from the owner

      Thanks for the review Tarah!

    • C

      Chelsie Simpson
      5

      We were so excited to have an STCU in Rathdrum finally. The building is beautiful and the employees are so helpful! Definitely recommend.

      Response from the owner

      Thanks, Chelsie! We're excited to be in the Rathdrum community.

    • M

      Mark Alice
      5

      Always helpful and better interest rates than other banks.

      Response from the owner

      Thanks for your review Mark!

    • D

      Deputy Danger Danger#51
      5

      A great little hometown bank simple to deal with and I like that

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    FAQs

    • 1. How Can I Contact STCU: Rathdrum Branch?

      They Can Be Contacted through the phone number +1 208-619-4000. You may also visit their website and fill in the application form.

    • 3. How Can I Get A Loan at STCU: Rathdrum Branch?

      Simply fill in the application form on their website. If you feel like learning about more financial options, take a look at instant installment loans provided through a popular loan platform.

    • 5. What Am I Supposed to Do if I Fail to Pay Back My Loan?

      Reach out to the lender and reach an agreement in advance. You should know, however, if it"s a car title loan, the vehicle will be kept by the lender when you default.

    • 2. What Is the Address of STCU: Rathdrum Branch? How Can I Go There?

      The address of STCU: Rathdrum Branch is 15573 Vera St, Rathdrum, ID 83858, United States. Use an online map to guide yourself there.

    • 4. Is STCU: Rathdrum Branch an Agency or a Lender?

      STCU: Rathdrum Branch is a Credit union that has various financial services to offer. Visit our website to learn about various types of loans including personal loans.

    • 6. Can I Take Out a Loan From STCU: Rathdrum Branch With A Bad Credit Score?

      Yes, you can. But peruse the conditions and terms as there can be predatory terms when it comes to bad credit loans.