STCU: Bonner County Branch US, Ponderay

STCU: Bonner County Branch Reviews

• M

  Madison Shattles
  5

  I had a great experience today with Nancee. I needed to open an account and get a debit card super last minute. After already going to three other banks that couldn’t help me, I came here and the service was extremely helpful, thorough, and fast! Thank you so much!

  Response from the owner

  Thanks, Madison. We’ll be sure to pass this along to the branch!

• B

  Big Mike
  5

  This is what a Local Bank should be. Always get call by name, never feel rushed and always get good Service. New Location is Modern and has plenty of space. Wish they would have integrated some more rustic Features (Logs) and the counters would have a little more privacy. All of the Bankers are friendly and have a smile.

  Response from the owner

  Hi Mike! Thank you for the review, we appreciate you.

• J

  Jolee Daae
  5

  Charlie and Stacy are awesome!!! We’ve been with them for years and have never had a problem. They always remember us and call us by name. The service is fast and accurate. They’ve helped us with multiple car loans, refinances, and much more. STCU in Ponderay is always my recommendation!

  Response from the owner

  Thank you so much, Jolee! We love having you as one of our members!

• G

  Gail Nielsen
  5

  Always like the people here, looks like they will have more room in the beautiful new Credit Union Building next to where they are currently, May 2019.

  Response from the owner

  Thank you so much, Gail! We're excited to welcome members to our new branch, too!

• I

  Ivan Popov
  1

  Thanks for withdrawing from shared branching agreement

  Response from the owner

  Hi Ivan, We’re sorry that you were caught off guard by this. Our members still have access to 30,000 surcharge free ATMs, and online banking and the mobile app can help with check deposits, transfers, and more. Please feel free to send us an email at [email protected] if we can help with anything. We will be sure to pass along your feedback.

• M

  Michael Beasley
  5

  Good and quick service with great people more than happy to help you out, but being closed on Saturday is a big inconvenience.

  Response from the owner

  Thanks for taking the time to leave us a review, Michael! We understand that Saturdays can be a challenge for some members; that's why we have full-service 24 hour ATMs for cash, as well as ATMs and the mobile app where you can deposit checks, make transfers, and check on your accounts. We will also be sure to pass your feedback along to the branch team responsible for making decisions about hours. Thank you so much for being a member!

• l

  lauren cramer
  4

  Very friendly service in a very small location.

  Response from the owner

  Thank you for the great review, Lauren! We are excited that soon this branch will be in a larger location, right next door!