State Employees’ Credit Union N Murrow Blvd, Greensboro

State Employees’ Credit Union Reviews

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  #Imjustthemessenger9
  1

  This establishment gotta do better! Atm is always down! This bank is going downhill...smh. As busy as it is it should be two ATMs!

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  Erica Hunt
  5

  I'm not big on writing reviews but SECU on Murrow Blvd has been my go to branch. Their service is beyond exceptional. I've always had a pleasant experience. Ask for Leatrice Caldwell. She is very professional, provides exceptional service, is friendly, efficient, and a true gem!

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  Cleaning Service
  1

  What I thought was going to be a simple call like any other was actually the beginning of a long line of calls that I needed to make. Although the representative had a good tone on the phone, she did absolutely nothing to offer me customer service other than try to transfer me to the customer service number. A simple issue that was resolved by another branch. I wont call nor visit this branch anymore.

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  Ebony Jackson
  5

  I normally don't write reviews, but I recently worked with Financial Officer Russell Brown at this location and his service was exceptional!! When I first walked into the bank I was seated & noticed none of the ladies had clients in their office..so it bothered me I had to sit so long with no help. Mr. Brown had just walked in the office and immediately invited me into his office & I Thank God I got him. He was extremely professional, understanding & a absolute delight to work with. He went above and beyond to help me through my loan process & made the whole process easy. I would recommend him to anyone any day. Thank you Mr. Brown.

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  Chuck
  1

  If I could have given no stars I would but I had to at least choose one star. Absolutely the most horrible customer service I have been given. The reason going to this branch that I was working near there and didn’t have time to make it to the branch I usually go to. I went into this branch to make a deposit when entering I was looked at like I was going to rob the place and was not greeted at all just stared at . So when I got in line the young lady said can I help you and I handed the the check to make a deposit and I swiped my SECU card so my information would show on there screen. She advise me it would be a 7 day hold because they haven’t cashed / deposited checks from the person who wrote it to me. So I just took my check and left. Needless to say if you want bad customer service go there but if not I would advise you to go elsewhere.

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  Amory Sparger
  1

  Poor customer service. I left work early to open a new account, I told to sit and wait and I was never acknowledged again. I ended up leaving with my money still in my purse. I really thought I would get better service at a local credit union. When I go to Wells Fargo someone friendly always shows up right away to help.

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  Tasha Rouse
  2

  I love my bank because they have excellent customer service. However, today I received poor customer service the teller was rude while I was just trying to deposit a check into a separate account. I can promise I will not be going back to this branch!

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  sizzlacapleton1
  5

  Good bank, but u must be a state or county employee to join. Good rates and perks when your money game is good.

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  Ramon Poteat
  5

  The service is excellent. Very professional. Leatrice Caldwell does an excellent job. She makes sure that the customer is satisfied before leaving.

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  Josie Peplinski
  5

  They have a very quick notary service here. I have been here many times and have never had a problem. They’re always willing to answer any questions.