SPIRE Credit Union - Mora S Lake St, Mora

SPIRE Credit Union - Mora Reviews

• D

  Dan McCann
  2

  Getting access to safe deposit box difficult too often. One day at 2pm I was told both of the staff able to assist were on lunch break and to come back. Really? When I went to refinance a vehicle they spent more time and effort to sell me investment products. After this review the bank replied telling me I needed to make an appointment to gain access to my box. I did so. It took 14 minutes with two long holds to accomplish it. When I arrived they thought I was there to purchase a box. Now today the phone person said no reservation required. Confusing. Your bank is only as good as its processes. I have a large amount of cash there. I will be joining another bank and close out here.

  Response from the owner

  Dan: We are sorry for any inconvenience you've experienced. As with other services, we recommend making an appointment in advance to access your safe deposit box so we can be prepared to serve you. Appointments can be booked online at myspire.com/schedule. Thank you for your feedback and for being a SPIRE member.

• D

  David Montray
  5

  I love Spire after 15 years at Wells Fargo and the nickel & diming for everything, it's nice to go to a place with friendly staff, great rates on products and nominal fees (if any) for many of the things I used to get hammered on from WF. Great bank that I would highly recommend! I have my personal and business accounts with them and have been very happy!

  Response from the owner

  Thank you for your feedback and your membership, David!

• K

  K1997 Nelson
  5

  Love everything about this bank ! The atmosphere and the staff are just so positive ,sweet and kind . I’ve never walked out upset and now days that is hard to find. Keep it up 👍

  Response from the owner

  Thank you for the kind words and thank you for being a SPIRE member!

• C

  Courtney Douglas
  5

  We've had great experiences with the Spire Mora branch! Both Sara Engblom & Jessy Stewart made our loans a smooth process! Drive thru is speedy and friendly too!

  Response from the owner

  Thanks for being members!!

• T

  TotallyAHuman
  5

  Very good customer service, I had issues with my login info and I called and a very sweet women answered the phone and helped me work it out! Thanks very much!

  Response from the owner

  We are so happy we could assist you! Thank you for being a SPIRE member!

• L

  L JOHNSON
  5

  Always professional and friendly. Even in pandemic I have been able to still do transactions efficiently.

  Response from the owner

  Thank you so much for being a SPIRE member! We appreciate your loyalty.

• J

  Judy Anderson
  4

  I have multiple accounts with Spire and have always received excellent service. Thank you Spire!

  Response from the owner

  Thanks for the feedback and for being a SPIRE member, Judy!

• C

  Clint Weilage
  5

  Friendly, fast, always willing to assist me with all my financial business

  Response from the owner

  Thank you for the 5-star review, Clint! We appreciate your loyalty to SPIRE.

• B

  Beth Marcott
  5

  They have been wonderful to me with all my needs

  Response from the owner

  Thanks for being a member, Beth!

• D

  Debbie Maker
  5

  Fast and friendly helps u when u need it.

  Response from the owner

  Thanks for being a SPIRE member, Debbie!