SouthState Bank Long Point Rd, Mt Pleasant

SouthState Bank Reviews

• A

  Andrea Brady
  5

  Always very friendly and fast customer service, inside or at the drive-thru. We've opened new savings accounts and worked with a mortgage loan officer in this branch and were always extremely satisfied.

  Response from the owner

  Thank you for the kind words, Andrea. We are happy to have you as our customer and grateful for you taking a moment to leave us a review. We will share your comments with the branch staff.

• M

  Marcie Jacobs
  5

  I just had the most incredible customer service from Ash at this bank branch. He went way above and beyond to help me fix a mistake in a transaction. I very much appreciate you Ash! If you need a banker, go to the Bell Hall branch of South State Bank in Mount Pleasant, SC and ask for him. You won't be disappointed! And....thank you Ash!

• T

  T. G.
  1

  Went to open a new account. Didn't take a long time though. But I got a call in an hour to come back and sign another form they forgot. Naturally, rushed back in to be told it was not necessary. Such a wonderful waste of my time. They need to better train their employees.

• L

  Luke
  1

  Don't bother trying to call the number listed for this location, they won't answer. Don't bother trying to go in, they aren't open. Don't bother waiting in line outside, they won't be able to help you. Such a enormous waste of my time.

  Response from the owner

  Hi Luke. Thanks for taking time to provide feedback. That is not the experience we want our customers to have. Currently, this branch has lobby hours from 9:00am-2:00pm Monday-Friday and by appointment, along with regular business hours in the drive-thru. Can you please email your contact information to [email protected] so we may have a banker contact you about your experience?

• G

  Giovanni Taylor-Peace
  4

  I come to this bank a few times a week to make deposits and they are pretty friendly and quick here.