SouthPoint Bank Home Mortgage 6th Ave, Decatur

SouthPoint Bank Home Mortgage Reviews

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  Melissa Nichols
  5

  We used SouthPoint Bank of Decatur when buying our home 4 years ago. Darleene Hill and her staff were amazing, helpful, and thorough. We would most definitely use her again. We recommend her highly because of her complete knowledge of her business and professionalism for all your mortgage needs.

• Z

  Zachary Starnes
  5

  We have used Darleen in the past but decided to try out a different lender when we were working on financing a new home purchase this summer. BIG MISTAKE! When an issue came up less than two weeks before we were scheduled to close, the lender we were working with basically gave up on getting us approved. We called Darleen late on a Friday before a long holiday weekend and she worked tirelessly to help us through the application process so that we could get approved in time to make our initial closing date (and not lose the house). What the other lender was unable to get approved over the previous two months, Darleen was able to get completely approved, from start to finish, in less than a week! We will never use anyone else and would highly recommend her and her team to everyone!

• B

  Brandon Solomon
  5

  Mrs. Darleen Hill and her staff are awesome! Very friendly and know what needs to be done and gets it done quickly. I've used them 2 times now for a home loan and a refi, and the process was flawless. I would strongly recommend anyone to use SouthPoint Bank, you will not be disappointed!

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  Jason Harris
  5

  Darlene , Chasity and the entire team at Southpoint did an outstanding job with my refinancing and mortgage cash out. Their professionalism and personal attention to details made my experience the absolute best. If I could give them more than 5 stars I would! Thanks again!

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  Denise Watson
  1

  When first buying my house 2 years ago it was stressful jumping through their hoops, then tried to go through them again to refinance. 1st email no response, 2nd email the person that now does it was attached to the email and they were suppose to reach out to me well its been about 2 or 3 weeks an nothing. UPDATE!!! I finally decided to send an email myself and finally got somewhere. However I was disappointed in the customer service. Like I said I’m glad this wasn’t my 1st experience when buying a house.

  Response from the owner

  Hi Denise, I apologize that you have had a bad experience. We would like to learn what happened so that we can look into the matter. Can you email me at [email protected]? Thanks, Mackenzie

• V

  Vanessa Haley
  5

  Our experience with SouthPoint was excellent!! Darlene and her team are awesome. If we had questions she would answer them and explain in detail until we understood. Thank you so much!!!

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  Rose Copeland
  5

  Darlene and Jackie are the greatest. You could not ask for someone more caring and understanding of your needs. I tell everyone I know, if your a first time buyer or needing to refinance, Darlene and her staff is where you should go. Thank you for all the times you have helped my family and friends.

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  Mitchell MacPhee
  5

  Very friendly and honest. They work hard to get you the right loan and help you every step of the way. Always responsive and quick to resolve any issues that may arise along the way.

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  Amber Man
  5

  My name is amber mangum and I loved working with darlene and her group for my home loan, they were very friendly and always worked with me on things, they are very thorough and great about answering any questions, I would highly recommend them to anyone and everyone

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  Deborah Clemons
  5

  Thank you. We did a c/p loan. Was great experience!!!!! Would highly recommend them !!