Smart Financial Credit Union S Wayside Dr, Houston

Smart Financial Credit Union Reviews

• Q

  QuietStorm Ayers
  5

  Mercedes was amazing. She answered all the questions we had and thoroughly explained everything we needed to know about the account. I'm grateful and she also shared part of her story with the bank. She's awesome and need a promotion!

  Response from the owner

  Thanks for letting us know! So glad you had an excellent experience.

• L

  Lizbeth Rebuelta
  5

  Gabriela helped me refinance my auto loan, she was so helpful and knowledgeable. I would definitely recommend her to anyone else that is looking to refinance. She helped me every step of the way and answered any questions I had. She left me with no doubt that I made the right choice in choosing Smart Financial.

  Response from the owner

  This is fantastic news, Lizbeth. Thanks for taking the time to share your awesome auto refinance experience with us. We love hearing this!

• m

  mohanlall chatarpal
  5

  I would like to commend Sylvia Galavis for excellent job in refinancing about 4 of our family vehicles, she has certainly gained out trust. She has excellent communication skills and always on top of things returning calls promptly and finding alternate solutions as needed. I believe she is an asset and I will call on her to help me with my loans. Great job!!

  Response from the owner

  Wow! Congrats on refinancing your 4 vehicles! That is what we like to hear. We are proud of our team and their lending knowledge. Sylvia is a veteran at Smart and we are so glad to have her with us. Keep letting us know how we can help you and your family meet your financial goals.

• O

  Octavia Carter
  5

  I love this branch (Wayside), they have helped me in my lowest times. They have helped me to refinance my car loan and helped me with personal loans for my school fees. The employees are passionate and friendly. I never have an issue with smart financial on (South Wayside Dr.)! Just ask for Ms. Mercedes Rangel, but honestly they’re all great to work with.

  Response from the owner

  Thank you for the wonderful review, Octavia! We are thrilled you have had a stellar experience at our Wayside branch.

• V

  Virginia Mooring
  5

  It was a pleasure to work with Alicia May. She is super helpful and really had the best interest in our situation. We ended up refinancing both of our vehicles and are truly saving some money. Thanks Alicia!

  Response from the owner

  Thanks for letting us know, Virginia! And congratulations on refinancing both your vehicles with Smart. That's got to feel good!

• D

  David Flanagan
  5

  Hello! I would like to commend/thank Sylvia Galavis for her high level of professionalism and knowledge in assisting me during the loan process. It was one of the most rewarding experiences for me. Thank you so much for everything.

• M

  Monica Alanis
  5

  Girls here are the best! They go above and beyond! Yenis and Gabriela were so helpful with my auto loan. They deserve more than 5 stars!!

• J

  Julian Garza
  5

  I have gotten (2) vehicle loans from this branch and both were processed quickly by the loan officers. Smart Financial seems to have the best rates.

  Response from the owner

  Thanks for the 5-star review, Julian! We are happy to offer our members low rates that reflect the hard work that comes with great credit. If you got the low rate, you've earned it! Thanks for coming back to us time and time again. We truly value your loyalty.

• A

  Alice Hubert
  5

  I am extremely pleased to have had Ms. Galavis assist me this afternoon, with a check fraud situation. She was engaging, personable, professional, and most empathetic. Ms. Galavis is a valuable contribution to your existing team of professionals. It is refreshing to know that employees, like herself, reflect the principles you endorse. Respectfully, Alice Honore Hubert

  Response from the owner

  We are so glad to hear this, Alice. Thank you for taking the time to share your Wayside branch experience with Sylvia. Have a wonderful weekend!

• J

  Jasmin Garza
  5

  Yenis was so helpful with my auto refinance and offered helpful solutions with consolidating my debt. I feel at ease with their service.

  Response from the owner

  That's what we love to hear, Jasmin. Congratulations on consolidating your debt and lowering your payments with an auto refinance. We are so glad we could help with your financial goals.