SIRVA Mortgage Oak Tree Blvd, Cleveland

SIRVA Mortgage Reviews

• N

  Nick T (phoenixsmg317)
  5

  As a first time home buyer I expect the home buying process to be pretty difficult. SIRVA MORTGAGE pretty much quelled all of my initial wariness on the first call. The process went smoothly, and there was constant communication with me to make sure all my needs were met. Used a VA home loan which is pretty common these days but not a lot of companies know how to manage them properly. SIRVA MORTGAGE hit that out of the park too. Their agents were well trained on how to handle my loan an ready to handle any hiccup. Out of my whole experience I think I would only make two improvements. The checklist that you receive from the loan processor isn't as comprehensive as it should be. Ex. Some inspections/documents need to be procured by the buyer but need Both buyer and sellers signature. My second improve would be to inform the customer that Any moment of assets, even within your own accounts will require you to provide the information about those assets to SIRVA.

  Response from the owner

  Thank you for using SIRVA Mortgage. I will be sure to share your feedback with the management team.

• S

  Steve Ascone
  4

  The experience was very good. I thought it would be a little easier being that I just did a relocation with SIRVA earlier in the year. Probably my mistake in thinking that using SIRVA for both transactions they would already have a lot of the information they would normally need if I didn't just sell a home with them. Overall very good experience and I would use them again.

  Response from the owner

  Thank you for taking the time to review SIRVA Mortgage!

• G

  Ginger Nero
  5

  As an employee of SIRVA, I know how complicated the lending process is and how long it can take from application to closing. Pat, Rosalyn and Dawn made my experience very uncomplicated and I would even go as far as to say easy!! Esign made reading and signing the disclosures painless, the document upload process was so simple, the appraisal came back really quickly and the title company even sent the notary out to the location of our choice to sign the documents!! A huge thank you to the mortgage team for such a great experience!

  Response from the owner

  Thanks Ginger!

• K

  Kurt Oster
  4

  Very happy with SIRVA Mortgage. They were extremely accommodating to getting my loan closed on time despite my builder who did not provide a final price until day before closing. Everybody I spoke to was extremely helpful and professional.

  Response from the owner

  Thank you for choosing SIRVA Mortgage!

• J

  Justin Black
  5

  Great experience overall. SIRVA mortgage was able to beat an offer from our homebuilder, who offered a $5000 credit. Debbie, Ashley, and Toni provided a high level of service throughout and closing was smooth.

  Response from the owner

  We are glad to hear you had a great experience working with SIRVA Mortgage!

• K

  Kelly Miner
  5

  SIRVA mortgage has always made the process from approval to closing very smooth. Great rates! Excellent customer service! This is our third time using SIRVA mortgage and I highly recommend them!

  Response from the owner

  Thank you for the feedback Kelly! We are happy to hear that your experiences with SIRVA Mortgage have all been great ones!

• J

  James Goonan
  5

  SIRVA did a great job from start to finish. They were quick to respond to our questions and concerns. The staff was very friendly and considerate. We would highly recommend their services.

  Response from the owner

  Thank you for taking the time to review SIRVA Mortgage!

• B

  Brian Beeson
  5

  Sirva Mortgage and specifically Robin Kara were a pleasure to work with. The hand off process between different specialists at Sirva was amazing, from home sale to relocation to home purchase. Robin spent time really understanding my unique needs and tailored a great strategy. The online qualification process and data collection was a breeze and she worked seamlessly with my realtor and Title Co. In addition, Kara was able to lock in an amazing rate saving $1,000's. Really happy with the overall service and would highly recommend.

  Response from the owner

  Robin Kara is great! Thank you for working with SIRVA Mortgage!

• K

  Kyle Leonard
  5

  I had a great experience from start to finish. I always had someone to reach out to and answer my questions. The team was always quick to respond and alerted me of any changes or upcoming To-Do's. In what could be a stressful process, SIRVA made it much easier to handle and enjoy instead of stress out!

  Response from the owner

  Thank you for choosing SIRVA Mortgage!

• J

  J Goose
  5

  Just finished closing for the second time with Sirva and it was nothing but simple and easy on my part. Sirva walks you through everything and makes it easy to upload all the documents a home buyer needs to provide. They handled all aspects of the process. I recommend Sirva for anyone buying or refinancing.

  Response from the owner

  Thank you for choosing SIRVA Mortgage again!