Sharonview Federal Credit Union NC, Tar Heel

Sharonview Federal Credit Union Reviews

• J

  Jack Trey
  1

  Worst bank. Can never get anyone on the phone, when you apply for a loan it takes DAYS to get a response back. There employees always call out. It’s horrible.

  Response from the owner

  Hi Jack, we appreciate you taking the time to give us this feedback. We are so sorry to hear about your experience, and would like the opportunity to discuss this with you. Please email your contact information to [email protected] so that a member of our team can reach out to you. Thank you so much!

• D

  Danny Zeledon
  2

  I’ve honestly had a great banking relationship with Sharonview until lately. Seems like when everything is ok then all is good but if you seem to be having a problem then it’s like the customer service goes out the window. What’s really bothering me is I lost my debit card almost 2 weeks ago and reported it lost right away and I still haven’t received it. You would think it would get expedited since people used their debit cards everyday. After a week and a half of waiting I called and was informed by a third party company that answers after hours that it was only processed 3 days prior to my call. Also, I found it convenient that because I don’t live in SC that they had branches in NJ but when those closed I was okay with shared branches but now those are slowly no longer shared branches, who knows why. I’m sadly considering taking my business elsewhere.

  Response from the owner

  Danny, thank you for taking the time to leave us a review and share your feedback. We are so sorry to hear about your frustrations and would like to learn more so we help. A member of our leadership team will reach out to you to see how we can best assist.

• B

  Brandon Ward
  1

  They sold my debt off. I setup automatic payments and they started to lower it on their own. Over the last few years I've paid them back but mostly went to interest because they lowered my payment amount to just cover interest. Now they've sold my debt off to another company and it's basically the same amount from years ago. They also charged 10 to make a payment. That's why I setup monthly payments at a set amount. I never asked you to lower the amount I set up. Thank you.

• V

  Virginia Singletary
  5

  I had a wonderful experience. All the staff were very pleasant and cordial. I was especially impressed with Harley Jones. He was patient, knowledgeable, courteous, and worked above and beyond to make my visit successful. He even worked through lunch. I could not have asked for better service. I would recommend Sharonview for all your banking needs.

  Response from the owner

  Virginia, thank you so much for taking the time to leave a review and share your positive experience. We have shared your feedback with the team from the Bladen County branch. We truly appreciate your business!

• J

  Jonathan Shaw
  5

  This place has done more for me than any other bank/loan holder. They are so easy to deal with. They honestly get to know you as you do business. Sharon B at this location is such a great finance officer. If you are in the market for a great company to obtain loans or banking. Then this is the place to do it.

  Response from the owner

  Jonathan, thank you so much for taking the time to share a review about your experience with our Bladen branch. We are thrilled to know that we are providing the service our members deserve. We look forward to sharing your feedback with our Bladen team and their leaders. Thank you for being a Sharonview member.

• M

  M Strickland
  5

  Harley Jones is AWESOME!!! Very professional, very financially educated and truly made me feel valued. I went for car financing and in the end he helped me save literally THOUSANDS on many other things. The best and most helpful loan officer ever!!! I’ve sent my parents and many friends his way! 5++++ stars!!!!

  Response from the owner

  Thank you so much for taking the time to share your experience with us! We're so happy to know that Harley exceeded your expectations - that is always our goal. We truly appreciate your feedback.

• A

  Amar Dalsania
  5

  Fantastic experience with Sharonview FCU, especially Harley Jones. He was very courteous, explained the process well and stayed on top of the financing from beginning to end. Highly Recommended!!!

  Response from the owner

  Amar, thank you so much for taking the time to let us know about your experience. We're so pleased that we exceeded your expectations and will share your comments with the Bladen team and their leadership.

• R

  Ronnie Mackie
  4

  YOUR SERIOUSLY NEED TO TRANSFER ONE OF THE MANAGERS FROM TAR HEEL TO FAYETTVILLE N.C. AND STRAIGHTEN THAT LOCATION OUT BECAUSE IT HAS TO MANY BAD REVIEWS. I WHERE GOING TO OPEN UP A ACCOUNT IN FAYETTVILLE BUT AFTER READING THOSES REVIEWS NO THANK YOU!

• G

  Gerald Wood
  5

  Had a great experience. Sharon and Nikki were quick to help out with my situation. Would recommend for every need.

  Response from the owner

  Thank you so much for taking the time to leave us a review. We are so happy to know that we are meeting your expectations and will share your feedback with the Bladen County team. We appreciate your business!

• A

  Anita Autry
  5

  Sharron Bernhardt, was a great help with assisting my financial need. Very friendly, knowledgeable, and caring! :)