Selfreliance Federal Credit Union Sanford Ave, Newark

Selfreliance Federal Credit Union Reviews

• I

  Iryna Bernatska
  5

  We worked with this branch to get a mortgage loan. We got a good rate and the process went very quickly and smoothly. Closing was also much faster because we worked with Selfreliance. Super thankful.

• F

  Fr Mykola Zomchak
  5

  I had a great experience of consultation and opening an account with Irene Agne at Selfreliance Credit Union. Irene Agne is of good knowledge and experience professional! Individual approach and sincere care were also appreciated!

• B

  Barbara Dew
  5

  So glad I went to this credit union, and i searched for weeks to make sure I would find the best place... Selfreliance Federal was the best place. Thank for all your help.

• S

  Shyam Miyatra
  5

  One of best banking experience so far , worked with most of major banks and relationships manager but Selfreliance is above on all of them when it's customer service , selfreliance credit union takes cares of customers on every process, highly recommending credit union.

• I

  Iryna Vilgardt
  5

  I had a really great experience with Selfreliance Credit Union in Newark. They gave us a loan for house with a really low interest rate. The whole process was easy, quick, and professional. Everyone was really friendly. Thank so much for help Irene Agne. I definitely would recommend Selfreliance for a loon anything else!

• D

  Damilola Alao
  5

  Wonderful experience and service from Irene and the rest of the front desk cashier. Looking forward to banking.

• I

  Ihor Rakowsky
  5

  Ira Agne, manager of the Newark branch office, is the ultimate professional: extremely knowledgeable and competent and a pleasure to deal with. Literally hours before the branch was closing early for New Year’s she set aside some time to patiently sort through and quickly resolve various account issues that required immediate attention. She sets a very high bar for customer service and should be amply rewarded for her contributions. Dyakuyu Ira!

• J

  Jolanta Wieronski
  5

  We would like to say big thank you to all the employees working at the Ukrainian Federal credit Union Newark office everyone is so helpful ,kind and friendly.Specially big thank you we are addressing to Ms. Irene Agne for her open arms positive thinking and good Financial advice . Her positive attitude may you feel comfortable and good sense of humor. Is welcoming you to her doors in her office. We are recommending Ukrainian federal credit union to all our friends for professional an official services. Best regards to everyone. Jan and Jolanta Wieronski

• s

  shevah “Ms Royal” morris
  3

  I called first to ask if I could come in, the person on the phone sounded annoyed and very abrupt. Went inside to find out about credit unions and how they work. Never used them before.. Immediately I could tell who answered the phone. The same tone n attitude was given. Sorry if I'm not Ukrainian and just a black woman with checks with a few Ks that I wanted to put into a new kind of financial institution. The other young lady came from behind and seem a little more patient and kinder with answering my questions and concerns. I guess she detected her coworkers energy. However I felt rushed n told to go online. Sometimes we DONT want to go online sometimes we just want that person to person experience. I'll visit other credit unions before I opened an account

  Response from the owner

  Thank you for sharing your experience, our training program's aim is to foster the people helping people aspect of credit unions. We are sorry that you were not satisfied. You're right about credit unions, the business model is based on service and, unlike banks, not on profits. Our member service rep's suggestion to use online services is also a good idea, since checks can be (depending on the amount) deposited via our mobile app from your smartphone, so its less risky than having to come in with checks. Practically all our our services, including new account enrollment, credit card applications, balance transfers, etc, can be accessed remotely via desktop, smartphone or tablet. Our members are generally very pleased with us, and we are rated among the top credit unions in the US. Please contact us at 773 328 7500 x232 so that we can better understand how to improve your experience.

• K

  Katia Susloparova
  5

  The Selfreliance team was a pleasure to work with. Everyone was helpful, proactive and patient - which is everything you can ask for during the home buying process.