Self-Help Federal Credit Union S 27th St, Milwaukee

Self-Help Federal Credit Union Reviews

• A

  A J
  1

  An absolutely horrendous credit union. Completely unprofessional. Lydia is a liar and a fraud. She torpedoed a house sale due to the fact that she lied multiple times. She did not do her job when she was supposed to, lied multiple times that a deal was ready to close, did not inform the buyer of the things he had to do, did not have the buyer properly qualified for the loan, and then played the victim as she kept pushing the deal back despite the fact that she had over a month to get the job done. Do yourself a favor. Go to a real bank or credit union. These people are scam artists.

  Response from the owner

  We apologize to hear that you had less than stellar service from our branch. At Self-Help Federal we strive to make our member service and experience the best it can be. Our City Executive, Pamela Bell would like to reach out to you personally to better understand your issues. Please let us know what is the best way to reach you or she can be contacted directly at 414-840-9923. Thank you for the opportunity to serve you and we look forward to resolving this issue and continuing to earn your business.

• Q

  Qumane Bermudez
  1

  Word of advice if you started your account with the branch on Fond Du Lac stick with them. I tried to withdraw my own money from my account and “for some reason” they refused and adviced me to “go where I came from”🤔