Self-Help Credit Union Forest Gate Dr, Pisgah Forest

Self-Help Credit Union Reviews

• D

  DT Frady
  1

  I just visited the drive thru teller to make a credit card payment. I had the payment coupon (which I sent in with my check). A couple of years ago I had an identity theft problem and there is a password on my account. What I don't understand is why she asked for my password IN THE DRIVE THRU when I was PAYING on the account and sent everything she needed IN with the payment. I don't see how my having a password on my account is helpful when EVERYONE IN the branch AND the drive thru now knows what it is. Things like this are why I pulled my checking account from there in the first place.

  Response from the owner

  I'm so sorry you had a bad experience with us. Our Area Manager will be reaching out to you to make sure we understand your preferences around the extra security on your account, so that we can handle it correctly in the future.

• C

  Candy Bedolla
  1

  The worst bank by far , they always have me issues and once I had enough of the bank managers rude comments and racist behavior I was told my account was being closed , due to freedom of speech , do not go there , the district manager is the same they would not give me a number to file a complaint and she said she controls it ,

• R

  Rashad Elliott
  5

  SELF-HELP CREDIT UNION HAS CHANGED MY LIFE. THE EMPLOYEES ARE WONDERFUL AND WILL DO ANYTHING THEY CAN IN THEIR POWER TO HELP YOU. ITS THE BEST DECISION I EVER MADE TO JOIN.

• M

  Michael Birkle
  5

  Wonderful Staff, I am very appreciative of all the help through out the years. I really like the new location as well.

  Response from the owner

  Thanks for your kind words, Michael!

• K

  Kaylee Cat
  5

  Always so friendly and helpful. Always look forward to going it is a wonderful place to do business with

• K

  Karla Jimenez
  5

  Very friendly and helpful staff. I have self help for almost a year and they always very professional.

• D

  Deborah Hicks
  5

  So far have bent over backwards to accommodate our business needs. Thank you for fixing a problem I was having.

• M

  Melissa Dawn Ashe
  2

  Customer service here is terrible. If at all possible, use the Rosman branch.

• J

  Jennifer Fitzgerald
  1

  Problem after problem it's been for us! Sadly!!