SchoolsFirst Federal Credit Union E Bastanchury Rd, Fullerton

SchoolsFirst Federal Credit Union Reviews

• A

  Alfonso Aduna
  5

  This is the best credit union I've ever applied to, The products that they offer and at the interest rates they offer are nothing but excellent. I like how nice everyone is at helping the members either when you call in or go to the branch. Depositing money at the branch is easy and withdrawing money as well. I like how this branch is new and not a lot of people go to this branch so the lines are very short. I can see this changing in the near future but I'm enjoying the small lines.

• I

  India M. Clamp
  5

  Excellent service, ATM and access. Custom banking experience to high profile, savvy and discerning VIP clients. Security measures are admirable and appreciated. Phone support is epic. Thanks to the Manager Jared and the entire staff at SFFCU! Lets continue investing on superb structures, people and ideas bringing our vibrating world to a glorious existence! Waiting line and ability to go to the front of the line is an option in Yelp. Stand alone branch now in place adjacent to Staters Brothers Market.

  Response from the owner

  Thanks for sharing your kind words, India! Jared and the rest of our Fullerton In-Store team will be so happy to hear about your recent experience with us. Our team strives to ensure that all our Members receive exceptional service in every interaction and we're so pleased you enjoy being a Member. Thank you again for reviewing us and we look forward to serving you more in the future!

• Z

  Zachary Grago
  1

  I went to deposit a check and to replace a lost debit card. They were able to deposit my check but then I waited 50 min for a 5 minute replacement process. I waited 45 min just for them to explain they have a bad jam. It’s bad enough they aren’t supplied with working necessary equipment, but they made me wait for 50+ minutes before they finally felt the need to inform me. They wasted my time and I will never trust these branch again. Never going back to that branch!

  Response from the owner

  Zachary, we apologize for the frustration you experienced. We would like to learn more about your situation. When you have a moment please call us at 800.462.8328 and ask to speak to Andrew C., the branch manager at the Fullerton Branch. We look forward to hearing from you.

• L

  LuvMy4Gkids
  3

  The bank is no longer inside Stater Bros. Only an ATM. :(

  Response from the owner

  LuvMy4Gkids, this in-store branch actually moved to a full-service location in the same shopping center. The address is, 1066 E Bastanchury, Fullerton, CA. We hope to see you at our full-service location soon!

• W

  William Wada
  1

  In store branch. Will not help you and rude unless your a member. I had a School's First check and they would not help me sent me way out of my way to cash. Manager on duty acted like he had no authority to help. Very sad service for a credit union.

  Response from the owner

  William, we’re so sorry we weren’t able to help get your check cashed; we can certainly understand your frustration. Thank you for reaching out. We would like to learn more about your experience. When you get a moment, please give us a call at 800.462.8328 and ask for Andrew C., the manager of the Fullerton In-Store Branch. We look forward to speaking with you.

• C

  Crystal Nurse
  5

  My girlfriend from Brea recommended this place. Switched from a big bank and no complaints. So grateful and they protect your funds and assist in any way.

  Response from the owner

  Crystal, welcome to the SchoolsFirst FCU family! We're so glad that your girlfriend recommended you to stop by and we're so happy to hear that you are enjoying all the benefits of your Membership. Thank you for taking the time to review us and if you have any questions or concerns, please feel free to reach out to us at any time. We look forward to serving you more in the future.

• J

  Jennifer Kim
  1

  Update your hours. The website says you’re open when this branch has closed for Covid.

• M

  Matthew Abbasfard
  5

  Super convenient, small lines, and everyone is very friendly.

• C

  Connie Sim
  5

  They are always expedient and courteous.

  Response from the owner

  Thank you for your review and Membership, Connie!