Santa Cruz Community CU Auto Center Dr, Watsonville

Santa Cruz Community CU Reviews

• M

  Melissa Nancie
  4

  Tellers are sometimes stoic but not the person who helped me open my account.They’ve been extra helpful with some problems Ive had at home with my checking account. Kudos Erica and team!

• R

  Roberta Surprenant
  1

  Have been a member for over 20 years, used to love banking here. About 8-9 years ago there was a management shakeup. Most of the long time employees left, since then almost any competent person leaves as well. Rude, poorly trained, tellers has been my experience last few months. Edited after 8 months. Time to close account, since they issued chip cards has been nothing but trouble. Had two accounts, card stopped working on first account so transferred all to 2nd accou t and closed the first. (Maybe a month ago? In 2021) Now card is being refused at atm again, would not even allow me to check balance. Run far and fast, used to be good but now a train wreck.

  Response from the owner

  Dear Roberta, we are so sorry that you had a bad experience. If we can assist you in any way, please email ([email protected]) with your name, telephone number, and a brief explanation of what is happening, and one of our managers will contact you.

• J

  Jenny Esco
  1

  EXTREMELY RUDE STAFF! Vanessa has a huge attitude over the phone she should definitely be fired. If I could rate 0 stars I would the reviews are all so negative

  Response from the owner

  Dear Jenny, we are sorry you didn't have a good experience. If we can assist you in any way, please email ([email protected]) with your name, telephone number, and a brief explanation of what is happening, and one of our managers will contact you.

• S

  Samantha Killheffer
  1

  This is a TERRIBLE experience! I left our ATM card in the ATM, & they will not return it to me and are preventing us from EATING for the whole weekend, until my husband can come down and pick it up because My name is not on it. This is not the policy at other Banks! This is a strange time, and I am the ONLY ONE asking about THAT card and they're withholding our money and not letting us live this weekend! Basically they're going to just leave the card in an empty room for over 80 hours while we starve. Skip this bank, go to a real bank, with no haters.

• P

  Pepe Lanez
  1

  The worst loan company in santa cruz county. If there was 0 stars i’d put 0 stars. Horrible, whoever manages the Watsonville branch should transferred to McDonalds or something at his/her level because this is definitely not it.

• C

  Carole Lindner
  5

  Here, you are a Member, not a customer. The Santa Cruz Community Credit Union assists so many individuals and small businesses - and has done so for decades. Also, bilingual, bicultural, respectful and welcoming Staff Members at both branches.

• A

  Ale Munoz
  5

  I like the attention to customers that this branch has. Service is always great and everyone is very friendly. They have helped me with several loans and some refinancing. I highly recommend using SCCCU!

• D

  Denee Robinson
  5

  This branch is very professional and attentive.

• B

  Betty G. Muñoz
  5

  Modern new location with a very professional manager and staff.

• X

  Xo Chi Tl
  5

  The best bank in the area ☺️