Ruoff Mortgage N Meridian St, Carmel

Ruoff Mortgage Reviews

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  Peggy Runion
  5

  Chris thank you so much in securing our loan for our new home. You were organized, thorough & professional, as well as kind. You always explained things very well. You would go over it & over it if we were having trouble understanding the paperwork or the loan process. You are very knowledgeable, highly professional, and responsive. We put our trust in you and you most definitely came through for us. You have a great team to back you as well. Thank you for your patience as well as treating us as people rather then just home loan customers. You are asset to your company and would highly recommend you.

  Response from the owner

  Hi, Peggy. That's great to hear! Thank you for putting your trust in Chris and Ruoff Mortgage!!

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  Jennifer Wright
  5

  I have been working with Chris Cannon at Ruoff to set up my mortgage for my new home. He has been so wonderful to work with, always there anytime I had a question during the process. For any question that I have had, he is right there to help out and advise. I would gladly recommend Chris to anyone looking for a mortgage through Ruoff Mortgage! Thank you so much for all your assistance Chris!

  Response from the owner

  Hi, Jennifer. Thanks for taking the time to share your positive experience with Chris and Ruoff Mortgage. We truly appreciate it!

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  Brandon Richardson
  5

  Working with Chris has made the process of buying and owning a house easy and worry free. If you are on the fence. Hop off it and give Chris a call, he is always willing to help and answer any question whether you are a house buying connoisseur or a first time buyer. Can not give him and his team enough praise as they have been helpful even after I signed papers.

  Response from the owner

  Hi, Brandon. We appreciate the rating and are glad we could provide you with a positive experience!

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  Robert Saunders
  5

  Michelle Owens and Ruoff Carmel made the refinance process super easy and a great experience. I called initially just to get some general information and before I knew it we were closing with new and incredible mortgage term, and ultimately a better financial position for our family. Michelle was attentive to our interests and always easy to get in contact with. I would highly recommend her and Ruoff’s mortgage services. I know this is where I will return.

  Response from the owner

  Hello, Robert. We appreciate you taking the time to share your experience and provide your recommendation of Michelle Owens and Ruoff Mortgage. Thank you!

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  Andrea Richter
  5

  I appreciate the professional & quick service from Michelle Owens. We were able to close on a property very quickly & stress free. The e-mail updates were a perfect way to communicate what we needed to provide without being overwhelming or under pressure. I would highly recommend Michelle to be your loan officer.

  Response from the owner

  Hello, Andrea. We appreciate you taking the time to share your experience and provide your recommendation of Michelle Owens and Ruoff Mortgage. Thank you!

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  Pastor Vicky
  5

  Mike is the best loan officer ever! He slowly took us through the loan process and was very sufficient. I have to admit buying a new home, I was a little nervous however Mike made sure everything was in order with our loan and on point! Mike we applaud you and wish you the best! Herbert and Vicky.

  Response from the owner

  Hi, Pastor. Thanks for the stars rating!

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  Carrie Dowling
  5

  I really can't say enough good things about Jacklyn Bolan at Ruoff. From the very beginning, she was extremely warm and kind and did not get frustrated with my thousands of questions as a first-time home buyer. She was also extremely patient with me while I looked at properties, updated pre-approval amounts, and came up with even more questions. Jacklyn always makes herself available (within reason) and is very quick and efficient at communicating on all mediums (text, email, phone). She even stepped in to ensure that I was getting competitive insurance quotes and referred me to someone she knew would take good care of a first timer. Ruoff was great to work with through the closing process as well. They were extremely timely and efficient with all the necessary paperwork and we were even able to move the closing date up to be a few days sooner because the seller and I were both ready and eager. I had such a great experience with Ruoff and that is mainly attributed to Jacklyn. If you're in the market for an agent - you will not regret working with her!

  Response from the owner

  Hello, Carrie. We appreciate you taking the time to share your positive experience and provide your recommendation of Jacklyn Bolan and Ruoff Mortgage. Thank you!

• S

  Scott Beck
  5

  Bravo to the Strawn Team! My recent refinance was the BEST loan experience I've ever had. Michael and Cathy were Amazing- efficient with my time and executed at the highest level. I am referring them to friends & family and look forward to working with them in the future~

  Response from the owner

  Hi, Scott. Thanks for taking the time to share your positive experience. We truly appreciate it!

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  Brandon Wright
  5

  Chris, Liz, Jennifer, and the rest of the team are fantastic to work with! I would recommend working with them for all of your mortgage needs. In my opinion, they are the best in the Indianapolis area!

  Response from the owner

  Hi, Brandon. Thanks for taking the time to share your positive experience with Ruoff Mortgage. We truly appreciate it!

• J

  Joel Kary
  5

  Michael and Cathy Strawn at Ruoff Mortgage should be your first call if you're looking for a home loan or re-finance! They provide outstanding customer service and are highly effective at navigating you through the loan process in a quick and efficient manner.

  Response from the owner

  Hi, Joel. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!