Ruoff Mortgage S Us Hwy, Three Rivers

Ruoff Mortgage Reviews

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  Calley Nevins
  5

  I cannot say enough positive things about my experience with Ruoff and Shanna. We worked with Shanna on the purchase of our home and a refinance and both times she exceeded any expectations. Shanna was highly responsive to calls/emails and very knowledgeable with any questions we had. We definitely will reach out to Shanna with any future needs and highly recommend her anyone.

  Response from the owner

  Hi, Calley. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experiences with us!

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  Lisa Allen
  5

  Shanna has been my go to person for mortgages and refinances for years! She is so knowledgeable and gets the job done quick. Her communication is great! I have recommended Shanna and the Ruoff team to everyone I know!

  Response from the owner

  Hi, Lisa. That's great to hear! Thank you for putting your trust in Shanna and the Ruoff Mortgage team!!

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  Madison Chester
  5

  I could not find a better company to work with in the whole house hunting process. Everyone here has been so very helpful but I can’t thank Shanna enough for helping me! I absolutely appreciate her consistency with being in contact with me & being sure I have everything in place to be sure when the time is right I will get the house of my dreams! All I can say is if anyone wants a family atmosphere to help find you that special home reach out & ask for her! I promise you will never be disappointed ♥️

  Response from the owner

  Hi, Madison. Thank you for taking out time and sharing your experience with us.

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  Erica Hensley
  5

  Shanna at Ruoff has years of experience and knowledge which was much appreciated through our mortgage purchase. Her expertise made our process very easy, and we appreciated the time she took to explain everything. Highly recommend her for helping you get into your dream home.

  Response from the owner

  Hi, Erica. Thank you very much for your rating and recommendation! We are glad you had a pleasant experience.

• K

  Keith Green
  5

  My wife and I worked with Shanna on a few different occasions, when buying our home and for a refi. She was beyond phenomenal to work with. She was responsive and thorough with any questions we had. I recommend Shanna to my family and friends and she will be the first person we call for any future needs.

  Response from the owner

  Hi, Keith. Thanks for taking the time to share your positive experiences. We truly appreciate it!

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  Lindsay Ware
  5

  I've used Ruoff Mortgage and absolutely recommend working with Shanna Johnson! She answered any questions or concerns we had. Very professional and is very knowledgeable for your mortgage needs. Highly recommend for your next mortgage lender.

  Response from the owner

  Hi, Lindsay. Thank you for taking the time to share your experience and to recommend Shanna and Ruoff Mortgage, we really appreciate it!

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  Anika Mayer
  5

  Shanna Johnson was by far the EASIEST person to work with. She made the buying process of our new home so smooth. She is very knowledgeable & confident in the work she does. My husband and I have/would recommend her to ANYONE!

  Response from the owner

  Hi, Anika. Thank you for taking out time and sharing your experience with us.

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  Dustin Kline
  5

  I have been using Shanna and Christy from Ruoff Mortgage for the past several years, as my preferred lenders. I even used them for my personal mortgage. They have always been top notch with great communication and vast knowledge. I have heard great things about them from my client's past experiences with them. I highly recommend both Shanna and Christy from Ruoff Mortgage!

  Response from the owner

  Hi, Dustin. Thank you for taking the time to submit a review and share your experiences with Shanna and Christy, we really appreciate it!

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  Adam Thompson
  5

  Shanna is fantastic to work with. She knows her business and will go above and beyond to make the process smooth. Very professional and kind as well. I highly recommend Ruoff Mortgage in Three Rivers!

  Response from the owner

  Hi, Adam. Thank you for taking the time to submit a review and share you recommendation, we really appreciate it!

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  Lauren Potter
  5

  Shanna and her team walked me through the mortgage process and where able to help me get my first mortgage on my own! She was very patient and explained everything to me so I felt confident in my decision. I will definitely use them again when I buy again.

  Response from the owner

  Hi, Lauren. Thank you for recognizing Shanna and the Ruoff Mortgage team. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers!