Royal Subaru West Rd, Cortland

Royal Subaru Reviews

• T

  Teressa Moore
  5

  Ciara was wonderful. She was very patient with me, answered all my questions and spent a lot of time with me. She even babysat the dog while I was test driving ♡ Thank you Ciara and God bless

  Response from the owner

  Ciara has been working hard, and it's great to see that it has paid off.

• o

  ofir yaloz
  5

  Excellent buying experience, fast and streamlined. Great price too. Mathew was helpful and responsive and everything was as Discussed and promised.

  Response from the owner

  Ofir-Thank you very much

• B

  Babs Carr
  5

  Royal is an amazing business to purchase your vehicles from. They go way above and beyond to make sure the customer is getting what they want. They take the time to listen and provide you with the best experience possible. I highly recommend them if you are in the market for a new vehicle.

• R

  Richard Cummings
  3

  recalls never make me happy on a 6 month old vehicle

  Response from the owner

  Apologies on the recall. I hope that our staff made it as easy as possible.

• C

  Christine McInvale
  5

  Very quick and efficient service. Very nice staff. The waiting room is adequate and my car's oil was changed, fluids added and the tires would have been rotated if I had driven more miles between oil changes. I didn't have to wait very long.

• C

  Carla McCall
  5

  Jason Allen was our sale person. He is very interested in getting us the best deal. He continued to work hard looking for the car we wanted. Never stopped till the job was done. A great man for Royal Nissan.

• S

  Sue Patterson
  5

  Fabulous service replacing my battery under warranty.

  Response from the owner

  Thanks Sue. We hope you have a great 2022.

• S

  Si S.
  5

  The service desk staff are phenomenal! I never felt taken advantage of and they try to help you save money where they can.

  Response from the owner

  Thanks, that's great to hear.

• M

  Margaret Woodford
  5

  Bought a new Subaru with the assistance of Robin Hubbard. Due to a family emergency, Robin wasn't able to be there for the final paperwork but took the time to have someone else take over. Everything went perfectly. Great dealership and salespeople!!

  Response from the owner

  We try to do our best. Thanks for noticing.

• E

  EWI Institute
  5

  The new facility, waiting area, were amazing and the receptionists were very efficient and helpful! Have a nice area to get some work done and snacks are great! Also nice that you now don't have to park your car outside, but can drive right in during bad weather.

  Response from the owner

  We have come along way from the old location. Thanks for noticing.