Rosedale Federal Savings & Loan Association Belair Rd, Nottingham

Rosedale Federal Savings & Loan Association Reviews

• k

  kay b
  1

  Extremely disappointed in Rosedale federal Perry Hall location. I was in the drive through line minutes before 4pm. While the car in front of me finished at 4:05 pm. I pull up to the window and am denied service because it's after 4pm. Terrible customer service. I couldn't possibly inconvenience you to stay 5 more minutes to get my earned money out! I don't have an ATM card. I work 7 am to 3:30 pm. It's extremely difficult to get to the bank when the bank opens and closes within a regular work day. I find it frustrating that banks are using the excuse of covid-19 to close early when we couldn't possibly be anymore socially distanced with employees being inside and I am outside. This type of stuff makes me want to withdraw all of my money and never use banks again.

  Response from the owner

  Thank you for your feedback, Kay B. We apologize for the experience you had yesterday at our Perry Hall branch. At your earliest convenience, please reach out to our Perry Hall branch team at 410.256.5200 so that we can make this right for you.

• J

  Jeminta fleming
  5

  I love it at Rosedale Federal Bank ♥️ The staff is excellent. The service is on point. I even got my sister to join. 5 ⭐s is not enough for this kind of quality.

  Response from the owner

  Hi Jeminta - Thank you for sharing your experience and for banking with Rosedale Federal!