Rock Canyon Bank E Tabernacle St, St. George

Rock Canyon Bank Reviews

• B

  Brandon Andra
  1

  Been trying to work with Monty Bundy who is a manager over construction loans. One of the worst customer service experiences ever. I can’t believe Monty is a manager. No professionalism and never responds to anything. Very flakey. I think Rock Canyon is a decent bank but how good can they be having someone like Monty represent them?

  Response from the owner

  Hello Brandon, we are sorry to hear that you weren’t satisfied with your interaction with Rock Canyon Bank. We work hard to ensure our customers have a positive experience. If you are willing to reach out to us, we would appreciate the opportunity to resolve this issue.

• A

  Angela Staheli
  5

  After having a horrible experience with Zions Bank I left and came here. Everyone at Rock Canyon is very helpful and they always answer any questions I have. They actually care about good customer service and the tellers are always very friendly. I always recommend Rock Canyon to people I know because I trust that they will take care of any of your needs.

• H

  Heidi Berlin
  5

  I have been with Rock Canyon bank for over a year and let me tell you, the personal banking experience is hands down the best. I feel like family when I walk into the bank, everyone is kind, helpful and fast. I never wait in line, and they know me by first name. The services they provide are top notch!!!

• S

  Scott Carlson
  1

  I had applied for a construction loan with them earlier this year where in our pre construction meeting they said we could get 0% on our construction loan if we did our long term with them. I called around to other places and no one could match that. So we continued with them. And everything seemed fine until we got to closing. They told us several times that they would have our documents ready to sign that day and then they would call and delay us another day or two. When they finally got the documents to sign and we got to title they had a 6% interest rate on our construction loan. I called Monty and he told me how that was industry standard (which it wasn't) and then proceeded to tell me how if I didn't sign that day my deal would fall through and I would have to find a new lot. Well I called around and found every other bank was closer to 4% and so I went elsewhere and had an amazing experience. I don't like posting bad reviews but if someone is going to be dishonest and try to bully me I will take my business somewhere else.

  Response from the owner

  Hello Scott, we are sorry to hear that you weren’t satisfied with your interaction with Rock Canyon Bank. We work hard to ensure our customers have a positive experience. If you are willing to reach out to our branch manager, Kip at 435-772-8350, we would appreciate the opportunity to resolve any issues that you have.

• C

  Carson Hunt
  5

  Just getting to know Rock Canyon but so far I have been very happy with the experience. I enjoy that I have the flexibility to control the maximum amount I can do with mobile deposit on my phone. Also, I love that I can have a good relationship with the manager so I feel like they know me and my business.

  Response from the owner

  Carson, thank you so much for taking the time to leave us a review! We are so grateful to you for your business and for your kind words. We are pleased to hear you're having a great experience with our manager and our banking staff. If there's ever anything more we can do, please don't hesitate to reach out!

• N

  Nanette Glauser
  5

  Clayton Denos, at Rock Canyon Bank, is amazing! His expertise, his humor, his down-to-earth approach is so welcoming. The atmosphere at this bank is open and inviting--and charming (showcasing some of the memorabilia and original parts of the building). I was so happy to open an account here. Thank you !

  Response from the owner

  Nanette, thank you so much for your kind words! It's an absolute pleasure to provide banking services to you, and we are so grateful for your business.

• A

  Autumn Mcgregor
  5

  Amazing customer service I own a business and couldn't make it to open up an scout and do regular deposits so a basket comes to me in person and helps me with what ever I need that day I can not say enough about this bank they all know you when you walk in the door and there is no charge for the account if you are not banking with them already you are missing out on a lot of services they offer for free

• S

  Simone Johnson
  5

  "Down to earth" bankers. Feels more like a warm, small business development center than a cold snobby bank.

  Response from the owner

  Hello Simone, thank you so much for taking the time to leave us such a great review. We truly appreciate that you’ve chosen to bank with us.

• T

  Troy Gent
  5

  I love Rock Canyon Bank. I’ve been banking there a year and a half and everyone seems to love working there. I love going there.

• J

  Jason Nelson
  5

  Great service and the branch manager Clayton Denos and the team there are top notch. They've also done a fantastic job renovating a historic building in downtown St. George.

  Response from the owner

  Jason, thank you so much for taking the time to send us a review! We are so pleased that you have been having a positive experience with Rock Canyon Bank, and are grateful for your business and for you taking time to send your kind words!