Ridgewood Savings Bank E 204th St, Bronx

Ridgewood Savings Bank Reviews

• A

  Adeeta Singh
  4

  Rude tellers and terrible experience. The customer service provided was disrespectful and makes me not want to go back. They ignored me and talked bad while giving me dirty looks. I recommend people to not open accounts in this branch or expect any good service. Edit: I talked to the branch manager after posting this review and I’m very pleased with the response I received. It definitely felt like I was a part of the community again instead of feeling excluded. Lovely conversation and I felt relieved after the call. Thank you Mercedes once again for the help! 😁

  Response from the owner

  Good morning Adeeta, This is not the experience we want you to have. We would like to see how we can help turn this around. Please email us your best contact number and time to contact you at [email protected] so that we can reach out to you. Please do not include confidential information such as social security or account number(s). Your satisfaction is very important to us at Ridgewood Savings Bank. Best Regards, Deirdre F

• J

  Jennifer Perez
  1

  I closed down my previous bank to bank with Ridgewood because it’s closer to my house and has amazing saving plans worst mistake I’ve made .. I opened an account August 24th and it’s now September 22nd still haven’t received my card almost a whole month now

  Response from the owner

  Good morning Jennifer, This is not the experience we want you to have. We would like to see how we can help turn this around. Please email us your best contact number and time to contact you at [email protected] so that we can reach out to you. Please do not include confidential information such as social security or account number(s). Your satisfaction is very important to us at Ridgewood Savings Bank. Best Regards, Deirdre F