Rex Teachenor - State Farm Insurance Agent W California St, Floydada

Rex Teachenor - State Farm Insurance Agent Reviews

• t

  tessa sanchez
  1

  My experience wasn’t as great as most. I switch my insurance coverage to save at the beginning. Was given a great price and then my bill went from $320 to $500. I called and they couldn’t explain. I was told I would get a call back in 15 mins and never heard back, I also emailed Rex and texted the number and received nothing. I called a few days later and he said that the discount paperwork wasn’t received in the main office and that he’d take care of it. Never heard back from him again. I canceled my policy and switch to Geico! I received a check for $14. Wasn’t backdated for the error they made and I still have yet to receive a call or email from him regarding my reimbursement. Horrible all the way around.

  Response from the owner

  Dear Tessa, We are truly saddened that the premiums went up. We assure you, we did everything possible to retroactively adjust your premium increase back down. Unfortunately when discounts are awarded to the front end, it must have the proper documentation submitted by the due date, in order to keep the discounts. We truly wish we could have been successful in assisting, however the final decision was out of our hands and determined by company policy.

• M

  Mayra Muller
  5

  Thanks Ana she was so helpfull!! And provided me all the information I needed it! ❤️❤️

  Response from the owner

  Thank you Mayra for contacting our Agency on your insurance needs. Our office and staff are here to help in anyway possible. I am pleased you found Ana most helpful. Thank you again, REX Teachenor, your Agent

• E

  Edwin Martinez
  5

  Ruth Ramírez has exceptional customer service. She really knows how to talk to people. On top of that she is very gorgeous. Thank you State Farm!

• A

  Ashley Mendoza
  5

  Stephanie Mendoza was beyond amazing and so helpful with all my needs and questions. I will definitely be referring her to my friends and family.

  Response from the owner

  Hi Ashley, Stephanie loves what she does and goes above and beyond for our policyholders. Thank you for trusting us with your business.

• M

  Marisela Figuro
  5

  Pleasant experience, everyone was so nice and helpful and friendly. I would definitely recommend you look here for insurance first before going elsewhere!

  Response from the owner

  Hello Marisela, thank you so much for your positive review! We look forward to continue serving you.

• L

  Lee Gonzalez
  5

  Kathleen bleys was a terrific help as a small business owner and a homeowner with three vehicles she saved me a lot of money and I'm very impressed by her tenacity to get the job done I would recommend anybody look into State Farm for saving money on all their insurance needs, thanks again Lee Gonzalez absolute storage Kingsland Texas

  Response from the owner

  Hi Lee, thank you so much for your feedback and we are so happy to hear how Kathleen was an instrumental part of the transition. We appreciate you joining the State Farm family and look forward to providing the same level of service, for many years to come! Thank you, REX

• S

  Scott Bohnen
  5

  Very respectable and professional! I would recommend Rex and his team to anyone!

  Response from the owner

  Thank you, Scott! We appreciate you!

• B

  Breanne Torres
  5

  Stephanie Mendoza helped me through the entire process and was wonderful!!

  Response from the owner

  Hi Breanne, we're so glad to hear that! Stephanie does an excellent job at what she does. We appreciate you for choosing Rex Teachenor Agency!

• O

  OBS VICC 96 M
  5

  Great place to do business with. VALV

  Response from the owner

  Thank you for your business Vic!

• J

  John Crossland
  5

  Completely satisfied and very happy thank you.

  Response from the owner

  Hi John, Thank you for your kind words. I know Kathleen has been very excited about supporting your needs. Thank you again! REX