Republic Finance E Prien Lake Rd, Lake Charles

Republic Finance Reviews

• C

  Crystal Reed
  1

  They're not professional at all I walked in they asked how they could help. Didn't asked me to go to a desk to sit and out of 3 people working not one ever stood up. They just yelled my business across the room. Not like it wasn't personal business or anything. I would not ever recommend anyone to do business with them.

  Response from the owner

  Crystal, that sounds like a really unprofessional experience and NOT like how we want to do business. We're so sorry! Thank you for taking the time to tell us about your problem. We would like the opportunity to speak with you to better address your concerns. Please feel free to contact us at 1-800-317-7662 or republicfinance.com/contact. Thanks!

• L

  Laura Easley
  1

  My mom have experienced the same rude customer experience from the staff and manager name Charity. She is afraid to call back due to the threats that was made in December. I would love to speak to the district manager that is over the Lake Charles Louisiana Branch..

  Response from the owner

  Hello, thank you for taking the time to tell us about your problem. We would like the opportunity to speak with you to better address your concerns. Please feel free to contact us at 1-800-317-7662 or republicfinance.com/contact. Thanks!

• N

  Natalie Puckett
  1

  Worst customer service experience I've ever dealt with. When you set up payment dates they call and bug you knowing you've already stated a date for the payment. Yes I know it's a loan, but I don't need to be called 20x a day to be reminded of the loan. The collections agent had the balls to try and argue with me about when to make a payment. Sorry money doesn't fall from trees and I can't pay you every day you call!

  Response from the owner

  Hello, we are sorry to hear about the experience you have had with Republic Finance, LLC (Republic Finance). Republic Finance strives to provide excellent customer service and your feedback gives us an opportunity for improvement. If you would like a member of our customer solutions team to reach out to you, please go to republicfinance.com/contact and leave a comment with your name and telephone number.

• J

  Jacie Folse
  1

  Worst care ever received. Will never work with you if you have financial difficulties. Do not go here. Horrible.

  Response from the owner

  Republic Finance, LLC (“Republic Finance”) thanks you for your feedback and concerns. We would like the opportunity to discuss your specific situation, as we value our customer’s input and we strive to provide the best customer service. Please feel free to contact us at 1-800-317-7662 or republicfinance.com/contact.

• R

  Rebecca Malone
  5

  The girls are always helpful and friendly. I only make loans with Republic Finance.