Regions Bank W 5th St, Laurel

Regions Bank Reviews

• M

  Micah Malone
  1

  If I could give regions less than one star I would. Regions owes me over $2,500 after I found out that someone got my card info. They refuse to give it back to me even though I have insurance on this exact thing. Regions is terrible at securing and keeping your account safe. Stop while your ahead and find a different bank.

  Response from the owner

  Hi, Micah. If you send your phone number to [email protected] with more information, our team would like to reach out to you to learn more. -Tyler

• K

  KIMBERLY GREEN
  1

  I provided power of attorney on behalf of my aunt to tend to her affairs while recovering from stroke, heart and respiratory failure. After contacting them numerous times, they refuse to aid in the financial interest for my aunt and continue to allow a family member and current employee of said bank to withdraw monies from her account for their personal gain. This individual is also under investigation with the Mississippi State Human Services Department currently as well. This is not an institution reliable and worthy of anyone's financial portfolio. Especially, the elderly.

• T

  The Journey
  1

  The bank is randomly charging $5 every three weeks and $36 each month! I’ve called and emailed about this!

  Response from the owner

  Hello. Thank you for sharing your review and feedback, it is very important to us! Let’s learn more on the activity you have experienced to see how we can further assist. To share more on this situation please email us at [email protected]. - Hector

• F

  F. Ryan
  1

  The worst. I can cash my check at walmart, deposit the cash at Regions and be able to use the funds immediately. BUT if I deposit my check at Regions, the funds aren't available until the next day. So, given there are Visa cards I can load at Walmart, why do I need Regions? Oh, and their customer service hold times are about three days long. Done with them.

• P

  Parent Unit
  1

  Can never use my card! I’ve changed banks once already and now it’ll be, again Monday morning! What’s the point of having a bank account here if I CAN’T use MY money? Exactly, there’s not a point.

• A

  Abriegail Taylor
  3

  After getting put on hold for 14+ minutes one worker finally answered and after given my information to check my account SHE HANGS UP! So, I called back immediately and have to wait another 10 minutes just to be put on hold, again.

• J

  Jacque Michel
  2

  Need to open the lobby for commercial banking customers. Only one commercial drive thru lane. A majority of the time half the cars in the commercial lane aren't commercial customers. Makes the wait twice a long as it should be. U

• P

  Penny Sims
  1

  Extremely rude and hateful. Customer service is horrible. Will be changing banks asap. Wish i could give them a negative.

  Response from the owner

  We don't want you to leave us, Penny. Our team would like to review any concerns you may have. Please send over an email with your phone number to [email protected]. -Ana

• A

  Austin Chandler
  1

  This has to be the worst bank to possibly with!!!!

  Response from the owner

  Hello, Austin. Thank you for sharing your review and feedback, it is very important to us! We certainly don't want you to feel this way, allow us to learn more on your experience. Connect with us via email at [email protected] to share more. We'll make sure to engage and respond as soon as we can. - Hector