Regions Bank S Mccall Rd, Port Charlotte

Regions Bank Reviews

• B

  Becca Joyce
  1

  I've been with Regions since 2006. This branch has been terrible lately. The ATM seems to always have issues now. Which makes us have to go in or to the drive up for deposits. The last time I went in I had to wait 20+mins to be taken care of. I was very nice and did not complain. Today again.. atm issues. So I drive around the building a second time to a drive up to make my deposit. Then am told to go back around to lane 1 or 2, then gives a grin. What was wrong with the lane I was in? Dang, with the gas prices right now I was not driving around for the 3rd time and I just left.. went to the North Port branch where I've NEVER had an issue too date. I won't ever be coming back to this location and also will recommend to others that they will get better service elsewhere.

  Response from the owner

  Hello, Becca. Your review and experience are very important to us! We’re so sorry for the run around you had to perform while trying to make your deposits, this certainly isn’t the type of treatment and service we want you to expect from us. If we can document this properly, please email us at [email protected] to share more. We’ll be delighted to engage with you and reply as soon as we can. - Hector

• R

  Ralph Sardo
  1

  If there were a 0 rating Brenda would get it. Very un professional.

  Response from the owner

  Oh, no! Our team would like to discuss any issues you may have had. If we can chat, please send over an email with your phone number to [email protected]. -Ana

• M

  Melan Dbel92
  1

  This branch is rude & disrespectful; my husband and I were waiting outside in the parking lot for the bank to open as we are in need of a business account. We had gotten off of work and we were about half an hour early so we decided to park and wait. we were rudely told to leave by employees with vulgar language stating we weren't aloud to be parked in the parking lot. Mind you, I've never even been to this specific branch before... One employee drives a red truck and is a slightly big woman with brown hair and too much make up and the other was tall and balding man. I will be closing my account and moving to a bank that appreciates my business! I truly hope no one else wastes their time with these ignorant miserable people!

• K

  Kathie Jacobs
  5

  This bank is great, everyone is always so kind and caring. They have safety deposit boxes available, helpful and kind. Wouldn't want any other bank!

• M

  Maryann Walsh
  5

  I stopped in this morning to have a document notarized and do some banking. Interacted with both Kathy and Phil, they could not have been more accommodating. Very pleasant branch!

• S

  Steve
  5

  The staff at this location is very professional. They know what customer service means and deliver!

• K

  Kitiara Stokes
  5

  Staff members are nice and always helpful.