Regions Bank Meeting St, Charleston

Regions Bank Reviews

• D

  Denisha Davis
  4

  I wish I could give five star I tried informed about a checking account with regions I used to have and I spoke to amy and She went on about a Past history regarding my account i called in referecing too and with the bank. She told me about a charged off or delinquent account I didnt know about, she claimed and was told I need to bank somewhere else until it’s resolved well okay. If thats the case then whats the point of me keeping a prepaid. I have to stick with a now card which Is a prepaid card that doesn't pay my rent or my car payment and none of my billers won't accept the card. I should even asked what delinquent account she was talking about too because I kept up behind the account i had a made sure its stayed at a positive balance. If the bank charged me a fee at the time i attempted to close the account after putting it to zero balance then its not my fault what happened. And i was never told or sent anything in the mail regarding that from the back office She spoke too or whatever department that handles and account like what she mentioned. She just now telling me all this. How would I know that, why was I not sent anything a long time ago regarding that so I would have taken care of that at that time. I have to sit with a prepaid card and not find a way to see what has been going with the account nobody notified me about. I have to either close my now card or resolve whatever this bank needs because I don't need two banks. I need to find another bank but I can keep a card I can't pay my bills with. Im mean come on. Yeah right. Not happy about the situation and getting to the bottom of it. Well I don't blame the people that work here better off finding a solution to this. what happened regarding my closed account that was supposed to be only closed and not charged a fee or for money to be taken when i very knew well it was at a zero balance. the account is closed and even though the account has been sitting, not being used at That time the bank needs to do a better job informing there customers about stuff like this especially when it depends on customers to help keep a better relationship. I'm not reported to EWS and no negative items and no account bank for now but only a prepaid I can only do but so much with. I called early warning service and was told they have all the information and are looking to help me resolve whatever issue there is hopefully it’s helps so I can reopen another account again in the future.

  Response from the owner

  Hello, Denisha. Thank you for sharing your review and feedback, it is very important to us! Allow us to learn more on your experience and engage with you to see how we can better assist you. Please email us at [email protected] to share more on this topic, and we’ll make sure to respond as soon as we can. - Hector

• J

  Jesus Alvarez
  5

  The bank team here in our local Charleston location is beyond amazing, they make my time banking so easy and just wonderful. I’ve honestly never have had such a great banking experience before and I thank y’all for it. Be blessed and happy holidays!!

  Response from the owner

  Thank you for sharing! We appreciate you and have a happy holiday as well! -Trish

• I

  Ian Dube
  5

  Amy is a rockstar. She cleared up a whole bunch of long over due tasks I had for my account, in record time, with an amazing attitude.

  Response from the owner

  So glad to hear this! We appreciate you sharing this with us! -Trish

• D

  Dylan Shaffer
  1

  Bought a house in February house thanks to Regions Bank. In the meantime the company offered me a “bonus” I could receive after 60 days after signing up with a checking account. The story then changed to 60 days and now I am just waiting if they will stick to their words so I can move onto another bank I can call home. This was my major issue. I had to go out my way to ask about this “bonus” that I may never receive. It’s only a small amount but this was dishonesty to me and is simply unfair for others who forget all about it after 60-“90” days.

  Response from the owner

  Hi, Dylan. If you've received a promotional offer, we'd be glad to review to see what information we can provide. Please send your phone number to us at [email protected]. -Tyler

• E

  Evan Guthrie
  5

  Regions Bank on Meeting Street in Charleston is a quality bank branch that makes banking easy and simple. I enjoy coming to this location for banking transactions simple and complex and it is good to know that there is a bank that will be there for you and have your back with a high level of customer service. I have had an excellent experience every time I have been here.

• S

  Seth Miller
  2

  If your account goes to $0.00 for even one evening your account will start to close. Couldn’t gain access to my own money in this bank. Terrible excuses from management as to blah blah we’re corporate blah blah. Take your business elsewhere if you want good service

  Response from the owner

  Hello, Seth. We’d like to learn more on the activity you have experienced. Connect with us via email at [email protected] to share more. Our team will be glad to converse more and assist as best as we can. - Hector

• I

  Island SaltWater Queen
  5

  Their Drive-Thru Window is extremely tricky to find. Once you see the arrows pointing down Meeting St., turn directly inside of the next opening inside of the parking garage and follow it until you see the opening in front of the Days Inn on Meeting Street.

• J

  Justin Carr Myatt
  5

  Personnel were grate at location. Glade to have visited location