Regions Bank Madison St, Jefferson City

Regions Bank Reviews

• J

  Jessica Jaeger
  1

  The branch manager is impossible and cares NOTHING for the customers. My debit card was hacked and she has NOT helped me resolve this matter. I've called, I even drove an hour to get to this location and she just keeps blowing me off. I have filed a complaint with the BBB against her and still they closed my claim saying they sent a letter (which I haven't received in the 9 days they said it was sent) and a letter doesn't resolve my case either way. I am now calling my family lawyer. Keep posted!

  Response from the owner

  Hi, Jessica. We've made sure to make our Complaints team aware of your recent experience and would like to learn more to see if we can help. If you send over your phone number to [email protected], we'll call you. -Tyler

• G

  Gary L
  5

  Regions has always been friendly and helpful in my dealings with them over the years. No complaints.

  Response from the owner

  We love to hear this, Gary! Thanks for sharing your feedback and stop by again if you ever need us! -Tyler

• K

  Keri Drew
  1

  I tried calling the bank today, it rang over 15 times the first call and no one answered, second call over ten times, no answer. I ordered our checks through the bank, however the names on account was printing out weird. I wanted to talk to someone about my order before they got them ready to send to me. Thank you,

  Response from the owner

  We're sorry to hear you've had trouble contacting us. We'd be glad to see how we can assist. Feel free to email us at [email protected] to further discuss. -Trish

• S

  Sarah Owen
  5

  I have been using Regions Bank for about 3 years now and they have never let me down. As a result of moving a few times, I have used other banks and have come across several issues with customer service or not having certain features I liked. Regions was able to give me a regular debit card even when my credit score was low, has always had tremendously nice and helpful staff whether I go in person or call. I highly recommend this bank and will definitely continue to do business with Regions.

• J

  JP I
  1

  Staff was no help full .

  Response from the owner

  Oh, no! Our team is happy to see how we can help. Please send over an email with more details to [email protected]. -Ana

• P

  Patty Wilbers
  5

  I have been a customer of Regions Bank since 1982 when they were Capital Savings and Loan. They have great customer service and have met my banking needs and expectations for over 35 years. I highly recommend Regions Bank.

• T

  TheDivorced Guy
  1

  Horrible customer service. Fairly rude staff members. I would rather keep my money in a jar buried in my back yard than deal with anyone of these staff members again. Would not recommend this bank to anyone.

• D

  Dustin Gross
  2

  Since the previous manager left the customer service is terrible. Soke of the tellers are extremely rude.

• C

  Cheryl Haase
  1

  Obviously they are not customer friendly. Been on hold forever!!

• J

  Jerome Hagenhoff
  1

  Long wait times and no help