Regions Bank Pines Blvd, Pembroke Pines

Regions Bank Reviews

• R

  Renee Watts
  1

  First time here showed up to the bank at 8:40am got in the bank at 9am went to the teller she told me I need to do a e signature which I had to wait on the side for 30mins to receive help I don’t recommend this branch at all I would be at the bank for 3 hrs

  Response from the owner

  Hello, Renee. Your time is very valuable to us! We’re so sorry if you experienced longer than usual wait times during your visit, this certainly isn’t the type of customer service we want you to expect from us. If we can better serve you, please email us at [email protected] to share more. Our team will be delighted to engage with you and respond as soon as we can. - Hector

• U

  Urbano Anunnaki
  1

  Worst location front door ATM never works, no drive thru ATM ,drive thru tube system is obsolete ,horrible and very slow customer service 👎🏼.

  Response from the owner

  Oh, no! Our team would like to have these details completely documented. If we can further chat, please send over an email to [email protected]. -Ana

• T

  Tahjae Fenton-Allen
  1

  I’m sure the teller that took care of me didn’t mean to, but after a 10 hour shift I don’t need anyone sounding condescending when talking to me about how the deposits should be, and how much change they can give me for the store.

  Response from the owner

  Hey, there. We're sorry for any frustration you have had. If you would ever like to chat with our team, please send us an email to [email protected]. -Ana

• A

  Aide Mollinedo
  1

  ATM never works! They never answer the phone! Will contact Corporate and change banks ASAP!

  Response from the owner

  We'd like to apologize for any trouble you have had. Our team has made sure to report the ATM. If we can further assist you, please send over an email with your phone number to [email protected]. -Ana

• M

  MD Akteruzzaman
  1

  I am continue with Regions 8 years But I am not seen before, I am visit 2 times a before last month for my deposit They are work that I am still more than half hour standing but not care... I think my time is west there I am sorry for that I never going to this branch again.... Last month I am going to this branch for my deposit again, 1 ladies bothering me for simple reason “ why I wrote this way ” But I am still 8 years follow the Same system even another bank also! I told her respectfully but I am not clear exactly that reason... This is a actually not complain for this branch who’s the working there, I am just going to sheer my experience because we’re believe people come for help, so.... Please ! care of the people kindly, respectively and honestly ... because time’s very expensive.

  Response from the owner

  We're sorry to hear that you feel this way after your visit. Our team would like to make sure we have these concerns fully documented. If we can call you, please send us an email to [email protected] with your phone number. -Ana

• S

  S. Dickenson
  2

  ATM Woes.... Always issues with the ATM at this location, and it's been like this forever even after letting them know, they keep repeating the same line "we are aware and it's going to be fixed" Lies! Lately! you can't even deposit money into the ATM? What kind of bank does not want money deposited in them? Incredible. The option to even deposit cash is not even on the ATM. With all due respect Region Bank. Here some good advise "ORGANIZE YOUR MANURE" And if you don't understand my English. Please let me know.

  Response from the owner

  Our apologies for the delay and for any frustrations this has caused. We have reported this to our ATM Monitoring team for further research. -Trish

• M

  Maria Molina
  1

  Really bad service, no customer service, they do not answer the phone.

  Response from the owner

  We don't want you to feel this way, Maria. If we can further discuss your visit, please send us an email to [email protected]. -Ana

• J

  Jessica Villa
  1

  This is the worst location. Customer service is horrible. This location is always dirty and disgusting. Employees take forever to assist customers, the ATM never works, the drive thru only has one lane open ever. Never coming back here.

  Response from the owner

  We're sorry to hear this was your experience during your branch visit. We appreciate you taking the time to provide this information to forward to the proper channel. Our apologies again for any frustrations this may have caused.-Trish

• C

  Conrado Agapito Crisostomo, RN, MN
  1

  Just learned today that I was being charged for check image fee from the time I opened my account. Called Regions customer service they told me they can’t help me and I would have to go to a branch and it should have been explained to me in the very beginning. I asked multiple questions about the account and never they told me about the check image fee. Plus most of their ATM are either not working and or have something wrong with them.

• H

  HCS Maintenance
  1

  If there was a 1/2 star that would have applied for sure! This branch has been a disaster since I became an account holder. Calls not returned! Go in the branch and expect follow up ! Never happens! But they are on their game when it comes to charging fees for driving by the branch!