Regions Bank Green Springs Hwy, Birmingham

Regions Bank Reviews

• S

  Shelley Roman
  1

  One of the men helping me get a new checkings card was not able to accept my form of ID. I was very disappointed and even showed him my letter from the US government. He told me it could cost him his job even though it’s valid. I did not understand and he was quite rude and I felt discriminated against. I will not be returning to this regions and will also be closing my accounts with them.

  Response from the owner

  We definitely hear your concerns and appreciate your feedback. We've made sure to pass it along to the appropriate channels. If you'd like to further discuss, feel free to email us at [email protected].

• J

  John Doe
  3

  It's an average bank nothing special. Staff is nice enough.

  Response from the owner

  Hey, John! If our team can ever assist you, please send us an email to [email protected]. -Ana

• R

  Regan Y.
  1

  The reviews here are spot on - horrible customer service! How can you work at a bank and not know how to be friendly and cordial to your customers? Probably need to find a new profession that doesn't require speaking to people nicely. Save yourself some personal happiness and avoid this regions unless you need to go to the ATM.

• V

  Vanessa skripko
  1

  I love regions as a bank but I can't stand this branch. They are rude atm is always broken. I opened an account at this location and they were so rude and forgot to submit information from the beginning and it caused my savings account to close. I closed all accounts and vowed to never go back. Years later the Hoover branch showed the good side and now I've been with them for 2 years. Don't go to this branch if you expect honest and good service.

• M

  Mr Kyle
  1

  Very bad branch. Rude incompetent workers. Refused to let me withdraw my money out of my account because I asked for too much at the drive through. The inside doesn’t open until 9 so now I have to wait. Crazy idea, if someone wants their money then give it to them. Also, open at 8am like everyone else.

• M

  Maliene Brannon
  5

  Regions is a wonderful bank The entire staff is professional.. Helpful...and always make you feel that they care about you..both as a valued customer and as a friend.

• C

  Carter Fitzgerald
  1

  Hands down the slowest regions. Youd be better off driving to the south side regions.

  Response from the owner

  We're sorry to hear of your extended wait time, Carter. If you send over an email to [email protected], our team will reach out. -Tyler

• A

  Anna Moultry
  1

  The manager (Lee Xu) at this locations is very rude and disrespectful. I have never seen someone in this level of position be so unprofessional and conduct business in this manner. If you ever need assistance do not visit this location. Wish I could give 0 stars!!

• C

  CHRIS HARPER
  1

  Slowest drive through I’ve ever seen. Bring your lunch or a book

  Response from the owner

  Hi, Chris! We're sorry to hear about the speed of the drive thru. We know that extended wait times are very frustrating, and we'll be sure to make sure our Complaints team is aware of this matter. Please let us know if we can ever assist you with anything by sending over an email to [email protected]. -Tyler

• C

  Camilla Montgomery
  1

  Slow with transactions line and terrible customer service from the guys at the desks. Go to another branch. Bypass this one. They don't know anything! Especially Allan.