Regions Bank Blake Blvd, Celebration

Regions Bank Reviews

• B

  Birch Sears
  5

  I don't understand y these losers r giving bad reviews. My wife & i have an account here 4 a while now. This is an excellent bank. As far as fraud is concerned they r on it 100%. They have stopped people robbing us many times & canceled r cards & informed us promptly by text or call many times. We r happy with the services.

• J

  Josi Silva
  1

  Went to the bank 01/27/22 at 2PM to unlock my account, but the staff didn't helped with my problem because I looked hispanic, so I ripped in half my card that I just opened the account with, left in the table and went to Bank of America.

  Response from the owner

  We'd like to learn more about your experience, Josi. If you send us your phone number to [email protected], we'll call you. -Tyler

• S

  Sidnei Costa
  1

  good morning my name is Sidnei Rodrigues costa I opened an account at the bank regions of metrowest..where I was attended by a wonderful person, kindly...and when I went to unblock my good card the manager of another bank in the region of celebretion...he he just inguinated me...because I didn't look rich...I tore up the contract and the card and threw them in front of his room because he was talking to one and the other didn't answer me...I was despised.. .I felt like garbage...but I'm filing a lawsuit for moral damages against the bank...for being dirty and not looking like the residents of the region because I'm a worker...I may not be rich..and I'm not I'm American...I'm Brazilian...

  Response from the owner

  Hi, Sidnei. We don't want this to be your impression. If you send us your phone number to [email protected], we'll call you. -Tyler

• j

  jet phan
  1

  Complete trash. Horrible customer service. Verizon accidentally duplicate charged me due to an error, they told me to contact my branch to clear up the 2nd pending charge which I saw on my app. The branch kept saying there was no charge and when I told them I saw it they hung up on me. When I called back they’d pick the phone up and hang up immediately. Immediately called corporate and corporate REMOVED THE PENDING CHARGE within 30 seconds of my call. Filed a complaint with corporate and the BBB. Will be removing my account from Regions and going to Bank of America or Suntrust.

  Response from the owner

  We've made sure to have this matter documented. If you send us an email to [email protected], we'll reach out. -Tyler

• A

  Ashleyrenee Boyd
  1

  this is the worst regions branch I've ever been to the branch Manger actually tried to come on to me in a sexualy manner he actually tried to touch my leg very creepy guy and super inappropriate I will be contacting the home office and the police

  Response from the owner

  Hello, Ashleyrenne. Your review and experience are very important to us! We’re so sorry for the negative service and treatment you received during your visit. This certainly isn’t the type of service we want you to expect from us, we’ll make sure to have this documented properly and forwarded to the appropriate teams. If you wish to share more, please email us at [email protected]. - Hector

• J

  Joshua Smith
  1

  Horrible Horrible customer service sat and waited for over a hour to do a money wire from my business account and after sitting for over a hour and not being acknowledged whatsoever when I did finally talk to the manager he was very rude along with the other employees who are just standing around doing nothing

  Response from the owner

  Hello, Joshua. Your review and experience are very important to us! We’re so sorry for the extended wait time you had to endure during your visit. We’ll be glad to have this documented properly and forwarded to the appropriate channels, and if you wish to share more, please email us at [email protected]. Our team will make sure to engage and reply as soon as we can. - Hector

• C

  Charles Day
  5

  Always super pleasant and helpful. I’ve been here about 10 times and will happily drive an extra 20 minutes to do business with them. Entire staff is very professional and courteous! Recommend!

• W

  Will Ribeyro
  1

  I’ve been getting cash from a bank account that Regions handles for over two years for large amounts at a time some over $4,000 and just today they asked me if I had a account with them, which I don’t because I’ve never liked their customer service at any branch, and all of the sudden they can only give me $1,000 since I don’t have a account with them, according to the same ladies that have been doing my transactions this entire time!!!! Just wow!

• J

  Jeremy Wagenaar
  2

  Really it's the only Regions Bank in the area for miles and the ATM is out of service.....guess I'll have to start looking else where for a bank that's more reliable

• S

  Shonna Drako
  1

  They don’t take people in order. And say people have appts when they never did. Worse bank ever.

  Response from the owner

  We're sorry to hear that this was your experience, Shonna. Our team would like to review these concerns further. If we can chat with you, please send over an email with your phone number to [email protected]. -Ana